National Sales Manager

Tiempo Completo

Omni La Costa Resort and Spa is seeking an experienced resort sales professional to join our dynamic, award-winning sales team. Our iconic resort has continually been a leader in the resort market by delivering exceptional meetings, individual guest service, impressive financial results, and enviable associate satisfaction scores. The Sales team was recognized as Sales Team of the Year for Omni Hotels & Resorts in 2025. Omni Hotels & Resorts ranked #1 in the Upper-Upscale category of J.D. Powers and Associates annual study for guest satisfaction, winning this prestigious award year after year.

This is a sales focused position requiring 100% of their time to be spent on direct sales related duties. This role is responsible for driving group business through high conversion of incoming opportunities within assigned market segments and proactive efforts.

As a National Sales Manager, you will represent Omni La Costa in the development of new customer relationships while maintaining and growing existing accounts. This individual will handle the Mid-Sized Group market. Success in this role requires strategic qualification of opportunities, and the ability to execute masterful site visits that inspire confidence and drive conversion and prospecting discipline. The position focuses on maximizing total revenue across guest rooms, meeting space, food and beverage, and ancillary resort offerings by consistently closing at a high level.

This is a performance driven role within a collaborative sales team structure, offering the opportunity to represent one of Southern California’s premier resort destinations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Proactively target, identify, qualify, and solicit group accounts within assigned geographic areas, vertical markets, or territories, with an emphasis on developing new customer relationships, maintaining existing accounts, and consistently achieving personal and resort revenue goals.
• Works collaboratively with off-property sales channels (Regional Sales Offices, Rep. Firms, etc.) to ensure sales efforts are well coordinated.
• Closes the best opportunities for the Resort based on the market conditions and hotel needs.
• Understands the overall market in which they sell (i.e.: competitors’ strengths and weaknesses, economic trends, supply and demand, etc.).
• Effectively manage and develop relationships with key internal and external customers, ensuring a high degree of customer satisfaction.
• Conduct strategic site inspections, familiarization trips, and related sales presentations to cultivate potential group business, showcasing guest rooms, meeting space, banquet facilities, and all resort amenities.
• Professionally entertain group clients both on property and within the marketplace to strengthen relationships and drive revenue. Participation may be required outside of standard business hours.
• Communicate market trends, competitive intelligence, and key developments within assigned segments to the Director of Sales, while proactively generating promotional ideas and strategic initiatives to grow market share.
• Ensure seamless and timely turnover of definite business to Conference Services and Operations teams to support exceptional service delivery and execution.
• Effectively uses sales resources and administrative/staff support.
• Generates contracts and creative proposals to meet customer needs.
• Possesses effective communication skills and presents ideas, expectations and information in a concise, well-organized manner.
• Continues communications with group contacts before, during and after all meetings to encourage rebook of business or to solicit other business within account.
• Represent La Costa Resort and Spa at trade shows and all functions which are related to the sales and marketing efforts of La Costa Resort and Spa.
• Travel to assigned geographic market, assigned territory or event location based on travel schedule.
• Participates in one on one meetings weekly with the Director of Sales.
• Attend all meetings related to the group sales department.
• Maintain the highest ethical standards while representing La Costa Resort & Spa
• Achieve room night and revenue monthly sales goals.

Professional Skills Needed:

• Demonstrated history of exceeding production goals year over year.
• Proven track record in group sales, market development, and strategic account growth.
• Strong closing skills with the ability to convert high value opportunities.
• Proven ability to design and execute thoughtful, creative, and strategic site inspections within a multifaceted hotel or resort environment.
• Excellent written, verbal, and presentation communication skills.
• Ability to develop and implement strategic sales plans with measurable results.
• Creativity in developing compelling sales proposals that advance business opportunities.
• Experience collaborating with highly experienced Global Sales Offices and off property sales channels.
• Strong up selling capability with comprehensive knowledge of Food and Beverage, Spa, Golf, Retail, and Audiovisual revenue streams.
• Ability to create and deliver impactful, persuasive presentations.
• Proactive approach to networking and relationship building within assigned markets.
• Advanced proficiency in Delphi.fdc or similar sales CRM platforms.
• Commitment to continuous professional development and completion of advanced sales training programs.
• Demonstrated community leadership experience.

Individual must have the ability to communicate intelligently in both written and verbal forms. Also, the individual must be able to speak, read and write English.

QUALIFICATIONS, EDUCATION and/or EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associate’s degree required, Bachelor’s degree preferred, and/or three to five years or more of progressive sales experience in a luxury resort environment.
• Minimum of three to five years of experience as a Sales Manager within a high volume hotel setting, resort experience preferred.
• Demonstrated strategic thinking skills with strong organizational discipline and time management.
• Proven outstanding selling skills with a history of meeting or exceeding production goals.
• Ability to successfully perform each essential duty at a high level of execution.

MATHEMATICAL SKILLS

The candidate must have basic mathematical skills and understand how to read, analyze and assist in the creation of sales related spreadsheets/excel documents.

ACKNOWLEDGEMENT

La Costa Resort and Spa functions 7 days a week, 24 hours a day. All associates must realize that at times it may be necessary to move staff from their accustomed shift as business demands.

SUPERVISORY RESPONSIBILITIES

Work effectively with the administrative staff.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.