Compensación: Desde 25,00 $ por hora

The reservationist will provide personal consultation and will assist all guests with selecting the most ideal dining reservations or meeting special requests. This position includes Resy administration, light administrative duties and use of reservation systems. The reservationist is ultimately responsible for managing all aspects of the reservation in accordance with restaurant Standards.

Primary Duties:

Organize all reservations banquets and guests in an efficient, timely manner in accordance with The Mark by Jean-Georges standards.
Utilizing Resy to the best of its capacities.
Pay close attention to mapping restaurant reservations and able to judge turn over of tables for better flow of guest seating, minimizing wait time and ensuring the maximum number of customer reservations is achieved.
Maintains and projects a positive image in telephone conversations while processing information and maintaining composure under stressful situations.
Have a thorough knowledge of The Mark by Jean-Georges' restaurant menus and design.
Use guest history to accurately meet guest requests.
Communicate reservation needs to various departments as necessary.
Create and maintain a database with local concierges.
Uphold the Restaurant Values and Mission Statement while performing positional responsibilities and adhering to Restaurant company policies and procedures, as stated in The Mark by Jean-Georges Handbook.

Position Characteristics:

Displays a pleasant and cheerful disposition. Able to communicate professionally and effectively with both guests and staff. Must maintain a high level of integrity. Is able to adapt to difficult situations to solve problems and make decisions when necessary. Shows eagerness and capacity to learn. Can be relied upon to complete tasks.

Education and Experience:

Must have Resy experience. At least one-year fine dining experience.

Other:

Available to work late nights, holidays and long shifts if necessary.

The Mark Hotel

Explore an exciting career in hospitality with The Mark Hotel New York

The Mark is housed, as it has always been, in the beautiful, 1927 landmark building at the corner of 77th Street and Madison Avenue. But inside, The Mark has been completely reimagined, and given a new life and identity for the 21st century.

Designed by Jacques Grange and with impeccable service under the perfectionist eye of luxury hotel manager Olivier Lordonnois, The Mark combines old-world comfort, avant-garde design, the latest technologies and an unprecedented level of personal service to create the finest New York City five-star hotel of the 21st-century.

The Mark Restaurant by Jean-Georges in NYC features a masterful design by Jacques Grange and an innovative restaurant menu specially crafted by NYC's pre-eminent chef, the award-winning Jean-Georges Vongerichten.

Each New York City suite and guest room at The Mark Hotel is a luxurious, serene retreat. As in the great public spaces, the hotel's designer Jacques Grange applied his same bold vision and exacting eye for detail, but in a quieter, more private key. The furnishings for the guest rooms and suites have all been personally designed or selected by Mr. Grange, in pale soothing tones that evoke the height of Parisian luxury in the 1930s. State-of-the-art baths, sheathed in black and white marble and nickel fittings, are a contemporary update of Grand Hotel elegance. Beds custom-made for The Mark are dressed in the finest Italian linens.