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Compensación: 15,25 $ a 15,88 $ por hora

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

Greet guests and provide friendly, helpful service

Assist with check ins, check outs, room assignments, and reservations

Answer guest questions and resolve issues promptly

Operate the front desk system and process payments

Communicate with housekeeping and other departments

Maintain the front desk area in a clean and organized manner

Handle guest requests and escalate concerns when needed

Provide local information and general hotel assistance

Why You Will Love It Here

Supportive team environment

Opportunities to grow in front desk and hotel operations

A role where you meet new people and make a daily impact

Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

EOE

Qualifications

What Makes You You

Strong customer service and communication skills

Friendly, positive, and professional presence

Comfortable using computers and hotel systems

Dependable, organized, and able to multitask

Prior hotel or customer service experience is helpful but not required

Flexible to work any shifts including holidays and weekends

Embassy Suites by Hilton Fort Worth Downtown

Spacious suites in downtown Fort Worth

Our suites are within a five minute walk of Sundance Square Plaza, Bass Hall, and Fort Worth Convention Center. Explore the neighborhood with the free downtown trolley, which stops outside the hotel. We have an indoor pool, fitness center, and concierge services. Enjoy daily made-to-order breakfast and our evening reception.

After a long day, start with a refreshing beverage or cocktail at our complimentary manager's reception, then retreat to your room or suite and order room service for a private and comfortable Fort Worth dining experience. From appetizers to burgers, and entrees in between, you’ll love the convenience of in-suite dining at our downtown Fort Worth Embassy Suites Just don’t forget to order dessert!

Fifth & Commerce offers hand crafted cocktails, locally selected beers, fine wines and award-winning bourbons. In addition to our spirits, we serve a chef-inspired menu with a unique Texas twist. Our dishes are carefully prepared to provide a casual yet elevated dining experience.

We have boardrooms with natural light, integrated A/V technology, and a sky-lit atrium with space for 250 guests. We’re specialists in small meetings and have packages to suit your needs.

Dirección	600 Commerce Street, Fort Worth, TX 76102
Tipo de propiedad	All Suite
# Empleos	7

Acerca de Dimension Hospitality

Great Hospitality doesn't just happen. But it definitely happens here.

Recently celebrating our 35^th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels. Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.