Guest Service Representative
Tiempo Completo

Residence Inn Denver Highlands Ranch
Highlands Ranch, CO

Una propiedad de: Dimension Hospitality
Publicado 25 de febrero de 2026 por Dimension Hospitality
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Compensación: 19,00 $ a 20,00 $ por hora

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    Why You Will Love It Here

  • Competitive pay and benefit that support your life inside and outside the hotel
  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required

    • Residence Inn Denver Highlands Ranch

    ELEVATE YOUR EXPERIENCES AT OUR HOTEL IN HIGHLANDS RANCH, CO

    Revel in relaxation at Residence Inn Denver Highlands Ranch! Our hotel near Denver, CO puts guests minutes away from local corporations like Lockheed Martin, Boeing, CenturyLink and Visa, plus popular attractions including Chatfield Park, Red Rocks Amphitheater and of course, downtown Denver. After a long day, retreat to spacious extended-stay suites with all the comforts of home, including full-size kitchens with modern appliances, cozy dining areas and separate lounge areas with sofas and HDTVs. Start your morning at our hotel in Highlands Ranch, CO with a free hot breakfast buffet, then on select nights, unwind with complimentary drinks and light fare at our evening social, The Residence Inn Mix. Kick your downtime at our hotel near Littleton, CO up a notch with a trip to our onsite fitness center, games of basketball or tennis on our flexible Sport Court, or a swim in our refreshing outdoor pool. Take advantage of more spaces and places to maximize your stay, at our Highlands Ranch hotel. 

    Dirección 93 West Centennial Boulevard, Highlands Ranch, CO 80126
    Tipo de propiedad Extended Stay
    # Empleos 1

    Acerca de Dimension Hospitality

    Great Hospitality doesn't just happen. But it definitely happens here.

    Recently celebrating our 35th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels.  Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.