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Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, food handling procedures, and security procedures.
Assist with inventories as scheduled.
Follow maintenance program and cleaning schedule.
Other duties as assigned.

Responsibilities

Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.

Qualifications

Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Food safety certification preferred.

Fairfield Inn & Suites State College

Our Hotel

Designed for the modern traveler, Fairfield Inn & Suites State College offers thoughtful amenities and comfortable accommodations. Ideally located 2 miles from downtown State College and Penn State University, our hotel places you near Beaver Stadium, the Bryce Jordan Center and Tussey Mountain. After a long day traveling to Pennsylvania, look forward to unwinding in your spacious hotel room. With plush bedding, free high-speed Wi-Fi, mini-refrigerator, ergonomic workstations and flat-panel TVs featuring a premium entertainment package, you'll feel right at home. In the morning, enjoy our delicious complimentary breakfast buffet, serving a variety of hot classics, fresh fruit, cereal and pastries. Maintain your momentum with energizing workouts in our 24-hour fitness center or take a swim in our indoor pool.