HRIS & Benefit Manager

Tiempo Completo

This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.  The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Serve as a point of contact for routine employee and property-level HR inquiries related to benefits and HRIS data.
• Run standard and ad hoc HRIS reports related to benefits, headcount, eligibility, and audits.
• Assist with compliance-related activities such as ACA reporting support, benefits audits, and document retention.
• Coordinate with Payroll, Finance, and external vendors to resolve data discrepancies and ensure accurate deductions and billing.
• Support HR projects, system updates, testing, and process improvements as assigned.
• Maintain confidentiality of employee information and adhere to all data privacy and security standards.
• Perform general administrative duties including documentation, filing, tracking deadlines, and supporting corporate HR initiatives.
• Assist with the administration of employee benefits programs, including medical, dental, vision, life insurance, disability, retirement plans, COBRA, and leave programs.
• Support open enrollment activities, including system setup, employee communications, data audits, and coordination with benefits vendors and brokers.
• Maintain and update employee records in the HRIS, ensuring data accuracy, consistency, and compliance across corporate and hotel locations.
• Process new hires, status changes, and terminations in the HRIS, including benefits eligibility and coverage updates.
• Benefits issue research on both the associate and vendor side, as needed.

Experience 

• 1–3 years of administrative or coordinator-level experience in Human Resources, Benefits Administration, or HRIS support.
• Prior experience supporting employee benefits programs, including open enrollment, eligibility tracking, and vendor coordination.
• Hands-on experience working with an HRIS platform, with Paycom strongly preferred. 
• Experience supporting a multi-location or hospitality workforce, including hotels, resorts, or service-based organizations.
• Exposure to benefits compliance processes such as ACA reporting support, COBRA administration, or benefits audits.
• Experience partnering with Payroll, Finance, or external vendors to reconcile employee data and benefit deductions.
• Experience handling confidential employee information in a corporate or shared-services HR environment.
• Familiarity with HR reporting, data audits, and maintaining data integrity across systems.

Knowledge and Skills

• Basic understanding of employee benefits programs and HR administration.
• Familiarity with HRIS platforms (e.g., Paycom or similar systems preferred).
• General knowledge of HR compliance requirements (e.g., ACA, COBRA, HIPAA, ERISA) is a plus.
• Understanding of hospitality or multi-location workforce environments preferred.
• Strong data entry and data auditing skills with high attention to detail.
• Proficiency in Microsoft Office Suite, particularly Excel (spreadsheets, formulas, and reporting)..
• Strong organizational and time management skills with the ability to manage multiple priorities and deadlines.
• Problem-solving skills with the ability to identify discrepancies and recommend solutions. preferred.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

• Ability to stand, walk and/or sit and continuously perform essential job functions for an eight-plus hour shift.
• Occasional twisting, bending, stooping, reaching, standing, walking,
• Frequent talking, hearing, seeing and smiling.