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Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.

Responsibilities

Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.

Qualifications

High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

This is a Part-Time Position with the potential to eventually go full-time

AC Hotel by Marriott Columbus Dublin

Appreciate the European influences and graceful designs of AC Hotel Columbus Dublin. Situated in energetic Bridge Park near Ohio State University and the Columbus Zoo, our hotel is within walking distance of local restaurants, shops and modern nightlife. After an afternoon spent exploring Dublin and Columbus or working in our hotel's internet-enabled conference rooms and lounge, settle down at VASO, our rooftop restaurant and bar. VASO offers captivating views of the city and the river and specializes in Spanish tapas, creative cocktails and craft beers. Start each day with a Spanish-inspired breakfast at AC Kitchen and a workout in our well-equipped fitness center, which offers stunning views. When the day’s complete, retire to a guest room with complimentary Wi-Fi and floor-to-ceiling windows. Every hotel room is stocked with bottled water and bath products to enrich your stay. Whatever you reason for visiting Columbus, we delight in welcoming you to our modern hotel in Dublin, OH.