Hotel General Manager

Tiempo Completo

Job Overview
Spark Hotels is seeking an experienced Hotel General Manager to oversee all aspects of our newly renovated Fairfield Inn and Suites Columbus OSU. This high profile, select-service hotel serves the Columbus market with an excellent location close to downtown, The Ohio State University, and other major attractions.

The ideal candidate will possess a strong background in hospitality management with a proven track record of enhancing guest satisfaction and driving financial results. This role requires exceptional leadership skills, the ability to manage diverse teams, a commitment to providing outstanding customer service, and prior Marriott experience.

Benefits

• Quarterly Performance Bonus up to 20% of base earnings
• Generous Paid Time Off
• Medical, dental, and vision insurance
• 401K with company match
• Associate Discount

Responsibilities

• Oversee all hotel operations to ensure exceptional guest service, operational efficiency, and brand alignment.
• Lead and mentor team to foster a culture of accountability, teamwork, and associate engagement.
• Implement strategies to maximize results across all key performance indicators.
• Full accountability of financial performance including the budget, forecast, and cost control measures.
• Champion hospitality excellence by upholding brand standards and elevating every guest interaction.
• Lead Hotel Sales team to achieve outstanding top-line results and overall market penetration.

Skills

• Demonstrated success in hotel management within the hospitality industry.
• Strong hands-on leadership with experience in supervising cross-functional teams effectively.
• Exceptional guest service and conflict resolution skills with a focus on delivering consistent, high quality experiences.
• Proficient in revenue management, budgeting, and cost control strategies to drive profitability.
• Strong organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced setting.

Requirements

• Minimum 3 years of experience as a General Manager or progressive leadership experience in a hotel operation.
• Strong knowledge of all facets of hotel operations including front office, housekeeping, engineering, and sales.
• Prior Marriott experience preferred.

In addition to base salary, this position is eligible for a quarterly bonus up to 20% of base earnings, awarded based on performance and in accordance with Spark Hotels' guidelines.

Join Spark Hotels as a General Manager where you'll deliver exceptional guest experiences, inspire associates, provide mentorship, and grow with an expanding company!