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Bellperson

Always lending a helping hand with a smile. As a Bellperson, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive.

What is in it for you:

Competitive Salary
Paid Time Off
Medical, Dental and Vision Insurance, 401K
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

Welcoming all guests and providing the highest level of guest satisfaction at every interaction
Timely delivery of guests’ luggage, messages and any other items for delivery within the property
Personalize guests’ orientation of their room in a professional, friendly and engaging way
Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Guest Services leaders.
Ensure that the Lobby and front entrance are kept clean, paying special attention to all glass areas and the main doors as well as anything left behind in the seating areas.
Ensure that all deliveries for Guests and colleagues are correctly recorded and then delivered to the correct destination in a timely fashion.
Undertake the duties and responsibilities of the Doorman, as directed by the Guest Service Manager.
Demonstrate excellent knowledge and adherence of Fairmont standards
Answer guest inquiries regarding Washington, D.C. and the hotel services and facilities
Ensure the arrival and departure of all tours is a seamless process and competed in a timely, efficient manner
Adherence to all Health & Safety responsibilities as it pertains to hotel emergencies, fire alarms, accidents, and security
To assist with room changes as directed by the Front Office.

Rate of Pay: $17.00-$19.00 per hour

Qualifications

Your experience and skills include:

Service focused personality is essential; customer related experience an asset
Ability to work well under pressure in a fast paced environment
Excellent communication skills and a professional presentation
Ability to work cohesively with fellow colleagues as part of a team
Must be legally authorized to work in the United States without sponsorship.

Physical Requirements:

Ability to stand and walk for extended periods
Frequent lifting and carrying up to 100 lbs
Frequent bending, stooping, kneeling, pushing, and pulling

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Fairmont Washington DC, Georgetown

In one of Washington’s most celebrated luxury addresses, the grand tradition of Fairmont hospitality meets the vibrant energy of Georgetown. Spacious, beautifully appointed rooms and suites. A Lobby Lounge and Courtyard Bar that draw the city’s most discerning guests. Warmth and elegance that make every visit feel like an occasion — and every occasion feel entirely your own. The moment you arrive, you feel it. A hotel alive with the energy of the city — where diplomats and tastemakers, travelers and locals, gather beneath one roof. Attentive, unhurried service. Interiors that reward a second look. And the rare, unmistakable sense that you have chosen somewhere truly significant. Fairmont Washington D.C., Georgetown has been at the center of this city’s social life for decades.

Dirección	2401 M Street NW, Washington, DC 20037
Tipo de propiedad	Hotel
# Empleos	16

Acerca de Accor

Present in 100 countries, with more than 4,800 hotels and with more than 704,000 rooms, Accor’s brands offer hotel stays tailored to the specific needs of each business and leisure customer.

The Group’s hotel operations include over 20 complementary brands - from luxury to budget - that are recognized and appreciated around the world for their service quality.

You want it all and you want to grow? You want to be free to choose WHAT, WHEN, WHERE and HOW to learn? There's only one thing to do then… Join the world’s leading school for lifestyle and hospitality. You’re the best of us, so we offer you the best of what we have: lifelong learning, with courses tailored to your career and interest.

You are unique and so is your potential - which is just waiting the right opportunity to grow! Turning learning into a way of life, we encourage learning through communities and social learning. We make it happen by placing all ways of learning like mentoring, peer-to-peer, digital, blended and/or classroom at the heart of your growth.

Our objective is simple: make you grow and give you the spark to unleash your personality so you have a smile on your way to work. As a company, we place people at the heart of everything we do, and this includes supporting the career paths of each one of our 300,000 employees.