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Description

Breathtaking natural beauty meets unapparelled relaxation and rejuvenation at Hyatt Regency Lost Pines Resort & Spa, where caring for people to be their best is our purpose and the foundation of all that we do! We are in search of an experienced and engaging Executive Housekeeper to lead our Housekeeping team.

The Executive Housekeeper is responsible for leading the housekeeping operation to ensure the highest standards of cleanliness, guest satisfaction, safety, and efficiency. This role oversees daily operations, manages housekeeping staff, controls budgets and inventory, and ensures compliance with brand, health, and safety standards.

Key Responsibilities

Lead, train, and supervise housekeeping managers, supervisors, and room attendants
Ensure guest rooms, public areas, back-of-house areas, and laundry facilities meet or exceed cleanliness and brand standards
Develop work schedules, assign duties, and manage labor costs effectively
Conduct regular inspections of guest rooms and public spaces; address deficiencies promptly
Manage inventory of linens, amenities, chemicals, and equipment; control costs and prevent loss
Collaborate with Front Office, Engineering, and Laundry to ensure smooth daily operations and room readiness
Handle guest concerns and service recovery related to housekeeping with professionalism and urgency
Implement and enforce health, safety, and sanitation procedures (OSHA, local regulations, brand standards)
Prepare budgets, forecasts, and performance reports
Lead departmental meetings and ongoing training initiatives
Support sustainability and environmental programs where applicable

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Requirements

Qualifications

Minimum 3–5 years of housekeeping management experience in a hotel or resort environment
Prior experience as an Assistant Executive Housekeeper or Housekeeping Manager preferred
Strong leadership, communication, and organizational skills
Ability to manage large teams in a fast-paced environment
Knowledge of housekeeping operations, cleaning techniques, and safety standards
Proficiency with housekeeping systems and hotel PMS software
Flexible schedule, including weekends and holidays

Physical Requirements

Ability to stand and walk for extended periods
Ability to lift, push, or pull up to 25–50 lbs as required
Ability to inspect rooms and public areas thoroughly

Hyatt Regency Lost Pines Resort and Spa

A luxurious Texas wilderness escape near Austin, TX

Nestled on 405 lush acres just 20 minutes from Austin, Hyatt Regency Lost Pines Resort & Spa is a place where you can immerse yourself in nature and discover something special every day. At Hyatt, we believe our guests choose us because of our caring and attentive associates who are dedicated to providing authentic hospitality and meaningful experiences.

We strive to exceed high expectations and offer outstanding rewards, opening doors to exciting challenges in the hospitality industry. Our work environment demands exceptional performance and provides great rewards in return. If you’re seeking career opportunities, job enrichment, or a supportive workplace, Hyatt Regency Lost Pines Resort & Spa is ready for you. Join us and embark on a journey where your talents lead to exciting and rewarding experiences.

Our Philosophy

The success of Hyatt is driven by over 80,000 associates around the world who provide authentic hospitality and strive to make a difference in the lives of the guests they encounter every day.

The Hyatt culture is built around a 50-year tradition of innovation and excellence, a deep understanding of the hospitality industry and a passionate commitment to delivering the most rewarding experience possible to our guests and our associates.

Mission: We provide authentic hospitality. We make a difference in the lives of those we 'touch' everyday—that is our definition of hospitality. We do this in an environment that respects all people and all ideas. We do it in an efficient way that leads to superior results.
Goals: We aspire to be the preferred brand in each of the segments we serve. Most preferred among our employees, guests and owners.
Values: Empathy, Wellbeing, Respect, Integrity, Experimentation and Inclusion