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Job Description

Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Other duties as assigned.

Responsibilities
The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.
Qualifications

High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Springhill Suites Jacksonville Beach Oceanfront

POPULAR NEW HOTEL IN JAX BEACH!

The SpringHill Suites Jacksonville Beach Oceanfront is the newest Jacksonville Beach hotel choice, giving a fresh feel to this popular beach community. Our hotel encompasses an all-suite experience that includes our new complimentary hot breakfast with healthy choices for a customized start to your day. Enjoy a craft cocktail at Sandbar Jax Bch, our oceanfront restaurant and bar serving regionally and locally-inspired flavors perfect after a long day spent in the sun. Plus, sip on your favorite drink from our ground floor Starbucks Cafe®. Our pet friendly hotel in Jacksonville Beach takes the stress out of travel with free Wi-Fi, a relaxing ocean view outdoor pool and spacious fitness center featuring Life Fitness equipment. Our lobby Market is open 24-hours for snacks, beverages and necessities. From business trips to leisurely journeys, the SpringHill Suites Jacksonville Beach Oceanfront looks forward to hosting you!