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New Haven Hotel

Located in downtown New Haven and just steps away from the prestigious Yale University, the Omni New Haven @ Yale University surrounds you with luxurious comfort and unparalleled service. The Omni Hotel stands out within New Havens skyline. Enjoy breathtaking views from our guest rooms or John Davenports Restaurant located in the 19th floor overlooking the Yale Campus.

Come join our award winning team at the only 4-diamond hotel in New Haven where youll experience a rewarding and fostering work environment!

Job Description

To maintain the highest standards possible for the guest by insuring quick, efficient, and engaging service delivery & memorable experience to restaurant guests.

Responsibilities

Complete knowledge of service time, menu and specials
Greet, Seat Guests. Take guest orders. Prepare and serve orders using Moments of Service and Power of Engagement
Inquire if additional service is needed / Upsell
Responsible for each check
Set & clear tables
Responsible for set-up, delivery and presentation of each guest order
Must consult with supervisor on any food pick up difficulty
Attend all designated staff meetings and training sessions
Complete any tasks and side duties assigned by manager
Responsible for maintenance and cleanliness of service areas
Aid guests in locating other areas of the hotel (walk them to the destination if possible)
Adhere to cash handling standards
Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualifications

Must have restaurant wait staff experience. Prefer ably in a fine dining setting
Micros & cash handling experience is required
Must be able to work a flexible schedule including weekends and holidays
TIPS and Food Handler certifications are required
Candidates must be able to speak fluent English
Must be able to stand entire shift and work in a busy environment
Micros or other cashiering system is required
Must be available to work all breakfast shifts including weekends & holidays

End of Job Description

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Omni New Haven Hotel at Yale

NEW HAVEN, CONNECTICUT

DISCOVER LUXURIOUS COMFORT AT OUR NEW HAVEN HOTEL NEAR YALE UNIVERSITY

Immerse yourself in the collegiate atmosphere of New Haven, CT. Four Diamond rated Omni New Haven Hotel at Yale is located downtown, just steps from the historic Yale University campus and the 16-acre New Haven Town Green. Our 306 hotel rooms and suites welcome you to this charming city with plush bedding, work desks and flat-screen TVs. Take it all in with a Yale View Room, highlighting Yale University’s dramatic Gothic-style towers. Visit the 19th floor of our hotel in New Haven for fresh New England cuisine and rooftop panoramic views at John Davenport’s at the Top of the Park. Find balance with a float, sauna session or massage at Ripple Float & Wellness Center. Walk to the Yale campus in minutes to attend to business or tour the historic grounds. You can also discover plenty of things to do nearby, like boutique shopping, specialty museums and creative dining during your stay at our downtown New Haven hotel. If you’re planning an event, our hotel also offers 9,200 square feet of event space, ideal for your next corporate gathering, wedding or family celebration