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Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, food handling procedures, and security procedures.
Assist with inventories as scheduled.
Follow maintenance program and cleaning schedule.
Other duties as assigned.

Responsibilities

Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.

Qualifications

Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Food safety certification preferred.

SpringHill Suites State College

Our Hotel

Our State College hotel is located right off I-99, and just miles from Penn State University Park, Beaver Stadium, Wegmans and other shopping and dining along North Atherton Street. After a long day, relax in one of our spacious suites and enjoy featured amenities including seating area with plush sofas, flat screen TV's, separate work station, plush bedding and complimentary Wi-Fi. Enjoy the convenience of an in-room kitchenette equipped with microwave and mini-refrigerator. Start your day off right with our complimentary breakfast buffet, featuring a selection of hot and cold options including eggs, fresh fruit and pastries. Keep up your fitness routine by taking a dip in our indoor pool or visit our 24-hr. fitness center. Need a meeting space? Ask about of 756 sq. ft. of flexible space. Whether you are in town for an extended or overnight stay, discover a home away from home at the SpringHill Suites State College.