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Description

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.

Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

Why should you work at the Park Hyatt Toronto?

Complimentary meal during shift

Paid medical days and paid personal days

Employer RRSP Matching Contributions

Complimentary hotel nights and discounts at Hyatt properties around the world

Extended Health and Dental benefits for you and your dependents 30 days after joining

Tuition reimbursement program

Great Place to Work® Certified (2023, 2024, 2025)

SUMMARY

About the Role – Sales Coordinator

Salary Range ($50,000-$60,000)

The Sales Coordinator plays a vital role in the success of Park Hyatt Toronto by serving as a key connection between the Front Office, Sales, and Events teams. This existing position is being filled to support the continued growth of our sales operations and enhance service delivery for our guests and corporate clients.

In this role, the Sales Coordinator provides administrative and operational support for group and meeting bookings, assists with incoming sales inquiries, and ensures clear communication across departments so that all client commitments are delivered accurately and seamlessly. This position offers valuable exposure to hotel sales operations and serves as a strong foundation for career growth within Hyatt.

Key Responsibilities

Serve as one of the first points of contact for incoming sales and group-related calls, responding promptly and professionally to both internal partners and external customers

Support the Sales team with administrative tasks related to group and meeting bookings, including room blocks, contracts, reporting, and client notifications

Assist with group resumes, event orders, billing details, and other documentation as required

Support pre-event, on-site, and post-event coordination by tracking details and ensuring accurate communication between clients and internal teams

Maintain accurate records and documentation within Hyatt sales and property management systems

Develop working knowledge of hotel offerings, including food and beverage services, function space, audio-visual capabilities, and guest room inventory

Learn and utilize digital sales systems such as Delphi, CI/TY, and PMS to support sales strategies and departmental goals

Participate in sales meetings, conference calls, reporting, and training sessions as required

Collaborate closely with colleagues across departments in a unified and professional manner to support overall hotel success

Requirements

Previous hospitality, administrative, or sales support experience preferred

Strong organizational skills with excellent attention to detail

Clear and professional verbal and written communication skills

Proficiency with computer systems or willingness to learn hotel sales platforms

Ability to manage multiple priorities in a fast-paced environment

Team-oriented mindset with a proactive, service-driven approach

Flexibility to work variable schedules, including evenings, weekends, and holidays

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.

Park Hyatt Toronto

Find your place at Park Hyatt Toronto: Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun. At Hyatt, diversity, equity and inclusion are at the core of our purpose, to care for people, so they can be their best.

Be part of the team bringing in a new era of a Toronto legacy hotel. Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.