Housekeeping Supervisor / Coordinator

Tiempo Completo

Description

About L’Ermitage Beverly Hills

A landmark of elegance and refinement since 1975, L’Ermitage Beverly Hills is a Forbes Five-Star, AAA Five Diamond, Two Michelin Keys property known for its discretion, sophistication, and unwavering dedication to personalized service. Each team member plays an essential role in delivering the timeless luxury our guests have come to expect.

Housekeeping Supervisor / Coordinator (PM Shift)

Position Summary

The Housekeeping Supervisor / Coordinator plays a dual role supporting both the operational excellence and administrative efficiency of the Housekeeping Department. This position is responsible for conducting detailed guestroom and public-area inspections while also coordinating key administrative functions that support reporting, communication, and compliance. The ideal candidate is highly organized, detail-oriented, and comfortable balancing time between the floor and administrative responsibilities.

Essential Duties & Responsibilities

Operational / Inspection Responsibilities

• Conduct daily inspections of guest rooms, suites, and designated public areas to ensure cleanliness, presentation, and adherence to brand and hotel standards.
• Verify readiness of rooms for guest arrivals, VIPs, and special requests.
• Identify maintenance issues, cleanliness deficiencies, or safety concerns and coordinate follow-up with Engineering or appropriate departments.
• Provide clear, constructive feedback to housekeeping team members to support continuous improvement.
• Ensure compliance with health, safety, and sanitation standards.
• Assist leadership with quality audits, spot checks, and special projects as needed.

Administrative & Coordination Responsibilities

• Support housekeeping leadership with daily administrative tasks, including reporting, tracking, and documentation.
• Assist with scheduling coordination, coverage tracking, and attendance reporting.
• Maintain inspection records, productivity reports, and quality assurance documentation.
• Coordinate communication between Housekeeping, Front Office, Engineering, and other departments.
• Assist with onboarding paperwork, training documentation, and compliance tracking.
• Help prepare department communications, notices, and operational updates.
• Support inventory tracking, supply requests, and vendor coordination as assigned.

Additional Duties

• This role requires cross-training in all areas of the housekeeping operation to provide operational support and coverage as needed.

Qualifications

• Previous housekeeping or hotel operations experience preferred.
• Experience in room inspections or quality assurance preferred.
• Strong organizational and administrative skills with high attention to detail.
• Proficiency with basic computer applications (email, spreadsheets, hotel systems preferred).
• Ability to communicate professionally with team members and leadership.
• Comfortable working independently and managing shifting priorities.
• Ability to be on your feet for inspections and perform light physical activity as required.

Physical Requirements

• Ability to stand, walk, bend, and inspect rooms for extended periods.
• Ability to lift up to 25 lbs occasionally.

Hourly Rate $28.31

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.