Front Desk Supervisor
Tiempo Completo
Overnight
Omni Houston Hotel
Houston, TX
Publicado 6 de febrero de 2026 por Omni Hotels & Resorts
Location
Houston Hotel
Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer.
The Omni Houston Hotels associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match.
Job Description
The role of the Overnight Front Office Supervisor is to ensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards. Additionally, they will be responsible handling guest issues and forwarding along as needed.
Responsibilities
To be thoroughly acquainted with all check-in policies and procedures.
To be experienced with various guest scenarios.
To be familiar with all technical equipment related to the Front Desk.
To be familiar with all hotel facilities and offerings.
To understand the influence and importance of all departments on the Front Desk.
Responsible for the training of new associates.
Must be familiar with the shift checklist and be able to run the desk in absence of the Assistant Manager.
Understand and be able to perform room control duties.
Broad knowledge of Epitome, Synergy, and Vingcard systems.
Familiar with all reservation special packages.
Understand all radio codes and emergency procedures.
Any other tasks assigned by management
Qualifications
- Previous cash handling experience preferred.
- Must have prior hotel front office experience in a luxury hotel.
- Ability to stand for prolonged periods of time is required.
- May require working overnight shift, working weekends and potentially holidays.
- Computer Skills (Synergy, Nucleus, Epitome, Vision, GoConcierge, Microsoft Office) strongly desired.
- Attain a high propensity for customer service.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com.
End of Job Description
Omni Houston Hotel
HOUSTON, TEXAS
DISCOVER A RESORT-STYLE RETREAT AT OUR UPTOWN HOUSTON HOTEL
Located in the desirable uptown area, Omni Houston Hotel feels like a secluded resort, but is near some of the country’s best shopping. Green parkland and lush foliage surround our Houston hotel. Inside, guest rooms featuring marble baths and rich textiles invite you to relax. Unwind further at one of two resort-style pools or schedule a revitalizing treatment at Mokara Spa. Visit La Reserve to sample a wide selection of local and international whiskeys and visit our on-site nightclub to dance the night away. There are countless things to do near our uptown Houston hotel. Discover The Galleria, an upscale shopping center just minutes from the hotel. You’ll also find Houston’s expansive Museum District nearby to immerse yourself in the city’s culture. NRG Stadium, Minute Maid Park and the Toyota Center are just a short drive away for sporting events or concerts. If you’re in town for business or looking to plan your next event, our hotel has the ideal backdrop with 40,000 square feet of on-site event space.
| Dirección | Four Riverway, Houston, TX 77056 |
|---|---|
| Tipo de propiedad | Hotel |
| # Empleos | 24 |
Acerca de Omni Hotels & Resorts
About Omni Hotels
Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.
At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest® loyalty program and the company’s Power of One® associate empowerment program.
A WELCOME FROM JOY…
Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.
Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.
Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.
Explore our site and get to know us. We’d love to hear from you.
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