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Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.

Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications

High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Fairfield Inn & Suites by Marriott DuBois

Discover all DuBois, PA has to offer from our perfectly located Fairfield Inn & Suites. Our Marriott hotel is located near interstate 80, making it the ideal place to stay and enjoy a game in Showers Field, hike at Parker Dam State Park or visit Gobbler’s Knob, home of Punxsutawney Phil. Take advantage of our spacious guest rooms featuring free high-speed internet, in-room microwaves and mini refrigerators, and plush mattresses, crisp linens and fluffy pillows. Our hotel in DuBois offers a 24-hr. business center, 24-hr. fully equipped fitness center, and a guest laundry facility. Start your day off right with our complimentary hot breakfast buffet and end the day with a dip in our indoor pool or by relaxing on the outdoor patio. Need an event venue? Our hotel offers a meeting space for up to 60 attendees. Whether you are in town to visit our local wineries, Treasure Lake or Bilger’s Rock, let our award- winning staff help deliver a memorable experience.