Luxury Turndown Attendant Wanted at Iconic Carmel-by-the-Sea Hotel

Compensación: Desde 21,00 $ por hora

Perks: We have wonderful benefits for part time associates including company-wide hotel/resort discounts, Employee Assistance Program, and a culture of genuine hospitality!

About La Playa Hotel
La Playa Hotel is an iconic luxury property in the heart of Carmel-by-the-Sea, known for its historic charm and exceptional guest service. As part of Marc & Rose Hospitality, we are dedicated to providing an unparalleled experience for all our guests, where attention to detail is key.

Summary:

The Turndown Attendant is responsible for providing evening guestroom service, ensuring a welcoming and comfortable environment for hotel guests. This includes refreshing guest rooms, restocking amenities, adjusting bedding, and creating a relaxing atmosphere. The ideal candidate is detail-oriented, courteous, and committed to delivering exceptional and genuine hospitality.

Key Responsibilities:

Perform evening turndown service in guest rooms, including straightening linens, fluffing pillows, and placing amenities.
Replace used towels, replenish toiletries, and restock in-room refreshments as needed.
Empty trash bins and ensure the overall tidiness of the room.
Dim lights, close curtains, and create a comfortable ambiance for guests.
Leave turndown gifts such as chocolates, notes, or complimentary items as per hotel standards.
Report any maintenance issues or guest requests to the appropriate department.
Respect guest privacy and adhere to "Do Not Disturb" policies.
Maintain cleanliness and organization of housekeeping carts and storage areas.
Follow safety, hygiene, and sanitation standards as set by the hotel.Requirements & Qualifications:
Previous housekeeping or hospitality experience preferred but not required.
Strong attention to detail and commitment to cleanliness.
Excellent guest service skills and a polite, professional demeanor.
Ability to work independently and efficiently within time constraints.
Physical stamina to stand, bend, and lift up to 25 lbs.
Flexibility to work evenings, weekends, and holidays as required.

La Playa Hotel's and Hotel Carmel’s leaders and team members believe each guest should be treated with respect and professionalism. We create a heartfelt experience of genuine hospitality, enticing our guests to return again and again. In order to be successful at La Playa Hotel and Hotel Carmel, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, & Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our forward-thinking, fun, friendly, engaging and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

La Playa Hotel

Once a luxurious mansion built in 1905 by an artist as a gift to his wife, a member of the Ghirardelli family, for over 100 years La Playa Hotel has been known as the “Grande Dame of Carmel.” This landmark boutique hotel is tucked minutes away from Carmel's famed white sand beach and features turn-of-the-century charm with premier Pacific views. The hotel's 75-guest rooms reflect a sophisticated beach cottage style and are comfortably appointed. The cornerstone of one of California’s most prestigious neighborhoods, La Playa Hotel places art galleries, shops, fine restaurants, tasting rooms and scenic beauty just outside its doorstep. From the morning's Champagne Breakfast to the sunset wine reception and late-night cookies and milk, guests will relish the hotel's luxury amenities and be treated to an extraordinary Carmel experience.

About the Company

Family-owned and family-built, Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based sensuality and playful improvisation. Born of an irreverent spirit and a passion for hard work, our collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes – and it doesn’t come to life without the human heart.

Our passionate team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human. But it is also a calling — a creative and professional pursuit that requires curiosity, care, and grit. Because the heartbeat of genuine hospitality is always, first and foremost, you.

La Playa Hotel provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, La Playa Hotel complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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