Assistant General Manager
Tiempo Completo
Courtyard by Marriott Hamilton
Hamilton, OH
Publicado 9 de diciembre de 2025 por Shaner Hotel Group
Job Description
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Focus on achievement of hotel financial goals / budget targets.
- Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals.
- Assist in developing long- and short-range financial objectives consistent with property objectives.
- Ensure that all Shaner and franchise operating standards are followed.
- Be accessible to guests and employees.
- Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
- Handle guest complaints ensuring guest satisfaction.
- Assist staff with their job functions to ensure optimum service to guests.
- Leads all aspects of employee performance to ensure productivity and a quality work environment.
- Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments.
- Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections.
- Other duties as assigned.
Responsibilities
Qualifications
- Minimum of one year of management experience in the hospitality industry.
- Ability to satisfactorily communicate with guests, management and co-workers to their understanding.
- High school graduate or equivalent; college degree in hospitality management or business preferred.
- Bilingual English/Spanish a plus.
- Knowledge of budget preparation and cost controls.
- Working knowledge of all hotel departments.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to apply good judgment to carry out instructions.
- Knowledgeable of the property management system.
- Knowledge of local activities and attractions appropriate for clientele.
Courtyard by Marriott Hamilton
Soar into an effortless stay at our hotel in Hamilton, Ohio
Located in the heart of downtown Hamilton, Ohio next to Marcum Park and 1 mile from Spooky Nook Sports Complex and Champion Mill Conference Center. We are centrally located in Butler County, only 13 miles to Miami University in Oxford, Ohio, 11 miles to Liberty Center and 6 miles to Jungle Jim’s International Market. Recharge in our comfortable guest rooms and suites with complimentary Wi-Fi, mini-refrigerator, coffee maker and signature plush Marriott bedding. Be your best self during travel with our indoor saltwater pool and 24/7 fitness center. The Bistro offers daily balanced breakfast options and Starbucks. Our on-site restaurant, Plaza One Grille, is open for dinner Tuesday through Saturday with Executive Chef created seasonal menu and full bar. With 7,000 square feet of flexible meeting space, we can host memorable events from social to corporate to weddings complete with on-site catering and professional planning. Let us exceed your travel expectations at the Courtyard by Marriott Hamilton.See
| Dirección | 1 Riverfront Plaza, Hamilton, OH 45011 |
|---|---|
| Tipo de propiedad | Hotel |
| # Empleos | 10 |
Other Jobs at Courtyard by Marriott Hamilton:
Hamilton, OH
Hamilton, OH
Hamilton, OH