What you will be doing:
Reporting to the Food & Beverage Operations Manager, responsibilities and essential job functions include but are not limited to the following:
- Active floor management, driving the service vision within Banquets and Outlets to build guest loyalty and outstanding service results.
- Focus on creating revenue driving ideas and opportunities to engage and innovate with both the local market and in-house guests.
- Ensure that all ambassadors are trained and held accountable for brand standards and that ambassadors are always reflective of our grooming standards and in a clean and proper uniform.
- Manage and develops audit programs of brand standards and completes coaching sessions with ambassadors.
- Consistently has a presence with our ambassadors in the F&B areas while balancing the administrative needs of the position.
- Ensure departmental schedules reflect our service commitments, ambassador needs, and business-productivity commitments.
- Take responsibility of the cleanliness, maintenance, and storage procedures of the operations
- Participate in ordering, inventory, and monitors use of supplies.
- Execute opening and closing checklists.
- Review daily reports (Arrival, VIP, Group Resumes, etc.) and communicates all special requirements and monitors execution.
- Conduct daily shift briefings ensuring that our ambassadors are well informed and prepared to deliver outstanding service.
- Ensure proper cash handling procedures are followed and Accounting standards are adhered to.
- Ensure a safe and healthy work environment for both ambassadors and guests.
- Oversee day to day operation of F&B areas in collaboration with other managers.
- Other duties as assigned
Qualifications
Your experience and skills include:
- Two years progressive Food and Beverage Management experience in a luxury Hotel setting an asset
- Computer knowledge, particularly POS (Silverware) and Microsoft Office an asset
- Hands on management style with ability to prioritize and lead through example
- Strong organizational skills
- Excellent interpersonal skills, with great communication ability
- Must be available to work afternoon/evening shifts and weekends.
Additional Information
Physical Aspects of the Position (include but not limited to):
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs, ramps
Additional Information
Your team and working environment:
- Opportunity to work with a diverse group, representative of over 20 countries worldwide
- Experienced group of individuals to train and hone innate skills and abilities
Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.
Sofitel Washington DC-Lafayette Square
Sofitel Washington DC Lafayette Square offers exclusive luxury accommodations in the nations capital. Discover Sofitels art de vivre within our elegant hotel marked by distinctive style superb cuisine and incomparable service.
Enjoy the best of everything in DC at our downtown hotel situated at the corner of Lafayette Square bordering the White House. Savor a contemporary twist on traditional French cuisine at ICI Urban Bistro or relax in our chic lounge Le Bar.Enjoy the best of everything in DC at our downtown hotel situated at the corner of Lafayette Square bordering the White House. Savor a contemporary twist on traditional French cuisine at ICI Urban Bistro or relax in our chic lounge Le Bar.Select from 237 rooms on 12 floors including 16 suites and one presidential suite all featuring Sofitels luxurious feathertop and duvet sleep system - SoBed.
Indulge your taste at ICI Urban Bistro offering French comfort food using the best local ingredients.
| Dirección |
806 15th Street NW, Washington, DC 20005 |
| Tipo de propiedad |
Hotel |
| # Empleos |
3 |