Housekeeping Supervisor

Tiempo Completo

Description

Do you have an eye for details? Do you love to make guests feel at home with your passion for hospitality? You could be the Housekeeping Supervisor we are seeking!

Job Description

• The Housekeeping Supervisor is responsible for inspecting, some pre-setting of guest rooms and to ensuring proper cleanliness standards are met of all guest rooms, bathrooms, corridors, service and public areas and linen closets
• Leads and supervises the Room Attendants, Housepersons and Lobby Attendants in their daily duties to ensure service and guest standards are met and the daily operations of the department is running smoothly
• Handles guest concerns or needs in a prompt and efficient manner, notifying and working with other departments if additional assistance is required for guest satisfaction
• Take initiative to interactive with guests and team members in a friendly and professional manner
• Verify and report status and/or discrepancies of rooms
• Assist with Lost and Found and Inventory
• Report any maintenance issues
• Ensure all safety and security policies are followed
• Run and prepare the necessary room and guest reports as needed
• Prepare opening and closing tasks/assignments as needed

Requirements:

• Qualified Candidates must possess the follow:
  • High School Graduate or Equivalent
  • Able to work Saturdays, Sundays and Holidays
  • Meticulous eye for details and cleanliness standards
• Excellent customer service skills
• Experience with a Hotel Property Management System (OnQ a plus), computer and email communication
• One - two years guest room attendant experience. Previous supervisory experience preferred.
• Proficient in English (verbal and written)
• Creole and/or Spanish speaking a plus

Benefits: