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Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, food handling procedures, and security procedures.
Assist with inventories as scheduled.
Follow maintenance program and cleaning schedule.
Other duties as assigned.

Responsibilities

Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.

Qualifications

Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Food safety certification preferred.

Fairfield Inn & Suites by Marriott Towanda Wysox

Feel at home in our Towanda hotel

Find yourself amidst the beauty of the Endless Mountains Region of PA while staying at the Fairfield Inn & Suites Towanda Wysox. Located in Northeast Pennsylvania along historic Route 6 and a short drive away from the New York border, our property features all the comforts of home including complimentary hot breakfast, free Wi-Fi, indoor pool and a fitness center. Our comfortable and spacious guest room boast a flat-screen HDTV, microwave, mini refrigerator, coffee maker, a luxurious bedding package and separate work desk. Perfect for the business traveler, our hotel is conveniently located in the Marcellus Shale Region and nearby companies like DuPont, Cargill, Proctor & Gamble and Panda Power Plant. We look forward to seeing you at the Fairfield Inn & Suites Towanda Wysox!