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Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures the overall quality of the cleaning of guest rooms, corridors, and service areas based on hotel, Shaner, and Franchise objectives.
Ensures all house and safety rules, housekeeping procedures, and security procedures are followed.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Performs housekeeping, laundry, and/or houseperson functions whenever necessary.
Other duties as assigned.

Responsibilities

Supervise, train, and inspect the performance of assigned Guest Room Attendants and Housepersons, ensuring that all procedures are completed to the hotel’s standards. Assist where necessary to ensure optimum service to guests.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

DoubleTree by Hilton Huntington

Iconic hotel in downtown Huntington

We’re near the shopping, dining, and entertainment of Pullman Square. Marshall University, Marshall Health Network, and Cabell Huntington Hospital are less than two miles from us. Enjoy our restaurant, seasonal outdoor pool, and free WiFi. We offer 20,000 sq. ft. of venue space for events and a fitness center featuring a Peloton® Bike with toe cages.