Security Supervisor

Tiempo Completo

Description

Elevate Your Career at the Premier Hotel in Downtown Salt Lake City

At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality.  We’re looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you’ll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day. Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service. 

At Hyatt, we believe our guests choose us because we genuinely care about their experience. We’re dedicated to providing excellent service and creating moments that make a lasting impact. 

Our team thrives in a supportive environment that encourages growth and rewards hard work. Whether you’re aiming to advance your career, learn new skills, or find a place where you can make a difference, we’re excited to have you on board. 

Why Hyatt Regency Salt Lake City?

Benefits and perks include but are not limited to: 

• Discounted & Complimentary hotel room nights 

• Receive up to 8 Paid Float Days upon hire! *Dependent on hire date 

• Enjoy complimentary meals in our colleague Cafe for every shift worked 

• Medical, Dental, Vision Insurance – Full-Time colleagues can enroll after just 30 days! 

• 401K retirement savings plan and company match 

• Up to $1,000 in educational assistance per year 

• Opportunities to work and visit Hyatt Hotels and Resorts around the world 

For more detail and an exclusive list of benefits apply today! Or join us for our next Walk In Wednesday

We would enjoy meeting you in person, with the possibility of an on-the-spot Job Offer!  Please join us for Open Interviews / “Walk-in Wednesday”

Interviews will be held onsite at Hyatt Regency Salt Lake City from 12:00 PM to 4:30 PM at our beautiful hotel: 

Hyatt Regency Salt Lake City 

170 S W Temple 

Salt Lake City, UT 84101 

For Meeting Room location, please check in at the Security Office for more information.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The primary role of the Security Supervisor is to assist the Director of Security in the day-to-day operation of the Security Department. The Security Supervisor is responsible for the implementation of security policies and procedures, as well as training programs and support programs for the Hotel. This position’s schedule will flex based on the needs of the department. 

The Security Supervisor shall ensure that all Security Officers:

• Mentor and train staff on security on Hyatt/department procedures

• Enforce rules and policies with respect and professionalism

• Resolve conflicts with the use of de-escalation techniques

• Analyze situations accurately and implement an effective course of action

• Clearly communicate incident details with management

• Create and approve accurate incident/accident reports as necessary

• Identify and investigate suspicious behavior and irregular activity

• Conduct foot patrols of designated areas

• Respond to alarms and requests for assistance

• Respond to medical emergencies, render aid, and relay information to EMS

• Utilize CCTV systems for investigations and surveillance

• Other duties as assigned by the Director of Security

Requirements

The Security Supervisor should be able to demonstrate the essential knowledge, skills, and abilities of supervising a hotel security program on a daily basis and competency in all aspects of the security operations at the hotel. Hyatt Security Supervisors are unquestionably trustworthy; dependable; emotionally mature; punctual; tactful and diplomatic; display poise and self-confidence; sensitive to the needs and attitudes of others. Demonstrated focus on mentoring those they work with. 

Basic Requirements:

• Must be 21 years of age or older

• Minimum of 2-years work experience in a related field (Physical Security, Hotels, Emergency Services, etc.) required

• Must be able to work a flexible schedule; including morning, afternoon, overnight shifts with weekend and holiday availability

• Model established dress code and grooming standards

• Be of good moral character

Knowledge & Skills:

• Ability to lead, mentor, and educate others

• Knowledge of Hotel Operations

• Thorough understanding of Hotel Emergency Response Procedures

• Refined understanding of the principles of Customer Service

• Experience producing clear written and verbal instructions

• Robust problem-solving skills

• Advanced ability to prioritize and performs multiple tasks in dynamic situations

• Proficient in basic computer skills and 2-Way Radio communication

• Sound understanding in Security CCTV Systems, Security Tour Systems, and Investigations

• Strong verbal and written communication skills

Education & Training:

• CPR and First Aid required or must obtain within first 90 days of employment

• Certified Lodging Security Officer (CLSO) certification preferred

Physical Requirements:

• Physically able to push, lift and carry at least 50 pounds on a consistent basis. 

• Must be able to stand and walk for extended periods during shifts.