Guest Service Agent

Tiempo Completo

Are you looking for your new home? Read all about our hotel below:

At A Glance

Just a five-minute walk to Levi's Stadium, the stylish and sophisticated Hilton Santa Clara hotel boasts an ideal location adjacent to California's Great America theme park and directly across from the Santa Clara Convention Center. This AAA Four Diamond hotel is set in an attractive resort-style building, just 20 minutes from the San Jose Airport (SJC), in the heart of Silicon Valley. From award-winning dining to spacious rooms and suites, the hotel offers a modern touch and convenient location.

• Santa Clara, CA hotel adjacent to Levi's Stadium
• Minutes away from California's Great America theme park
• Heated outdoor pool, whirlpool and 24-hour fitness center
• Over 7,000 sq. ft. of event space for up to 300 Guests
• Award-winning La Fontana restaurant

Why people like to work here

Taken directly from our Team Member Opinion Survey:

• “I Would Recommend People To Work At Hilton Because Everyone Is Helpful And Friendly….” Banquet Team Member

• “I would recommend this place to work because of Great environment , motivated team members” Sales Team Member
• “It is a great place to work with endless opportunity” Kitchen Staff
• “This place has all the support you need to include benefits, good working environment, very supportive supervisors and managers, and friendly team members” Front Office Staff
• “A good place to work.” Housekeeping Staff
• “I think that there is a good ambience and it feel like a very secure place.” Housekeeping Staff
• “I have good people around me to help me get through my day with what I need.” Engineering Staff
• “Yes! I would recommend this company to others. Management makes us feel recognized and appreciated for the hard work we do.” Security Staff
• “Leadership team is great. Team Members really cares for the hotel.” Unidentified department

What our employees say

If the above quotes weren't enough:

• “Fun to work …” Restaurant Staff

• “I would recommend this company to others because we are treated with respect and are valued as employees.” Restaurant Staff
• “I would recommend this company to others because it’s great place to learn and grow as an individual. The environment is great it motivates you to keep going and to push yourself harder everyday” Front Office Staff
• “It’s a great place to help grow and learn new challenges. Everyone is welcoming and always helping each other out” Front Office Staff
• “I would recommend it because I feel comfortable working in this hotel” Housekeeping Staff
• “It is a place with benefits, it a big place and there are work opportunities” Housekeeping Staff
• “They appreciate the work that we do” Housekeeping Staff
• “They offer opportunities.” Housekeeping Staff
• “It’s a great place to work and the benefits/discounts are awesome” Engineering Staff

About the management team

With a diverse range of disciplines and skill sets unique to each department, our executive leaders actively engage with team members to provide support and maintain a strong presence within the team. They strive to create an environment where every Team Member feels valued and empowered. Their open-door policy encourages open communication, fostering a culture of trust and collaboration. By actively participating in various projects and initiatives, they lead by example and demonstrate their commitment to the company's mission and values. Whether it's through mentoring, providing feedback, or simply lending a listening ear, our Executive leaders are dedicated to the growth and success of every individual within the organization. This hands-on approach not only strengthens team cohesion but also drives innovation and excellence throughout the company.

Training we provide

Just to name a few...

• Customer Service and Brand Training

• Human Trafficking
• Monthly Safety Trainings
• Licenses – CPR, Food Handlers, RBS

Amenities (Benefits)

• Medical (Anthem or Kaiser)

• Dental (Aetna)

• Vision (VSP) and Life (The Hartford)

• Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)

• 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)

• Vacation, sick and holiday pay

• Free Parking at the hotel

• Meal Stipend

• Education Assistance

• Room Rate Discounts with any Hilton Brand Hotel

• Additional Room Discounts for select hotels within portfolio

• Two pairs of slip resistant shoes a year

• Discount rates for travel such as car rental, theme parks, and much more

Awards

• Occasional competition such as food competition where team members show case their receipts to compete for a chance to win prizes

• Employees of the Month
• Employees of the Year
• Manager of the Quarter
• Manager of the Year
• Milestone anniversary recognition