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Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
Returns and restocks cart at end of shift.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

SpringHill Suites State College

Our Hotel

Our State College hotel is located right off I-99, and just miles from Penn State University Park, Beaver Stadium, Wegmans and other shopping and dining along North Atherton Street. After a long day, relax in one of our spacious suites and enjoy featured amenities including seating area with plush sofas, flat screen TV's, separate work station, plush bedding and complimentary Wi-Fi. Enjoy the convenience of an in-room kitchenette equipped with microwave and mini-refrigerator. Start your day off right with our complimentary breakfast buffet, featuring a selection of hot and cold options including eggs, fresh fruit and pastries. Keep up your fitness routine by taking a dip in our indoor pool or visit our 24-hr. fitness center. Need a meeting space? Ask about of 756 sq. ft. of flexible space. Whether you are in town for an extended or overnight stay, discover a home away from home at the SpringHill Suites State College.