Step into the spotlight, be the Front Desk Hero our guests remember!

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will:

Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
Welcome and serve guests in person and over the phone everyday.
Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds.

Benefits

Medical
Dental
Vision
Life
Long/Short Term
401-K
Supplemental Insurance
Professional Growth and Development Opportunities
Compensation: Based on Experience
Travel Discounts

SpringHill Suites Franklin Cool Springs

New Hotel in Franklin, TN with an Outdoor Pool & Bar

The outdoor pool is open at SpringHill Suites by Marriott®, whose amenities match its energetic, urban surroundings. Located in bustling McEwen Northside, the hotel features a vibrant bar, large outdoor pool with gazebo, over 3,000 sq.ft of meeting space, an onsite fitness center and free Wi-Fi. Our all-suite hotel seamlessly blends design, functionality, and location. You'll be just steps from Perry's Steakhouse & Grill, Club Pilates, Whole Foods Market, and a variety of choice restaurants and trendy retail shops. Located just minutes from downtown Franklin attractions like The Factory, historic Lotz House, and the Franklin Theatre. Spacious suites and a vibrant lobby offer flexible spaces for working, meeting, or relaxing. Our Market is open 24/7 for snacks and necessities. Enjoy complimentary breakfast in the morning and unwind in the evening in our bar with handcrafted cocktails, local brews, and wine. Quite simply, from business trips to leisurely journeys, SpringHill Suites is a breath of fresh air.