Busser / Server Assistant

Medio Tiempo

Summary of Position:

The Busser / Server Assistant is responsible for assisting in the service/delivery of food and/or beverages; performed in a fun, friendly, courteous, helpful, timely and professional manner resulting in a high level of guest satisfaction. Weekend availability is a must!

Essential Functions:

• Quickly clear dirty table settings and prepare table for resetting.  Promptly and consistently reset all service ware as prescribed.
• Maintain stock and cleanliness of station for all meal periods with necessary equipment including silverware, linen and condiments.
• Ensure guests are promptly served water upon arrival and throughout their visit
• Serve guests with beverages to begin their dining experience and replenish as necessary.
• Transport all dirty tableware from dining room to dish washing area for proper cleaning.
• Perform additional duties as assigned by management

Qualifications:

Education: NA

Experience: Experience preferred but willing to train

Certificates or Licenses: Current Maricopa County Food Service Worker Card and Arizona Title IV Alcohol Certification

Knowledge, Skills, and Abilities:

• Knowledge of appropriate table settings, service ware, and menu items
• Ability to transport large trays of drinks through a crowded lounge
• Ability to operate beverage and toast equipment
• Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards

Personal Characteristics:

• Behaves ethically
• Organized: Maintain a neat and organized workspace
• Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language to communicate with other employees and guests
• Professional Appearance: Exhibits an appearance appropriate for a four-diamond resort (Specific grooming standards are available for review)

Working Conditions:

• Attendance as scheduled is a critical element in all positions at The Scott Resort & Spa.

  The Scott Resort & Spa’s leaders and associates believe each guest should be treated with respect and professionalism. We create a heartfelt t experience, enticing our guests to return again and again. In order to be successful at The Scott Resort & Spa, associates must share both our Purpose (Making space for genuine hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.