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Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department.
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well.
Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services.
Suggestively sell menus, which meet the clients’ needs and maximize revenues.
Welcome group contact upon arrival at function and ensure guest satisfaction.
Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking.
Actively solicit and book business following hotel standards.
Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings.
Keep abreast of current market trends and research competitors.
Project a professional image of the hotel.
Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs.

Responsibilities

Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders.

Qualifications

High school graduate or equivalent; college degree in hospitality management or business preferred.
Minimum 1-year prior experience in Sales, Catering or Convention Services.
Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
Ability to speak effectively before groups of customers or employees of organization.
Bilingual English / Spanish a plus.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Familiarity with Sales and Marketing tools.
Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard
equipment.
Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet
Event Orders.
Previous training in the hospitality industry, food service or the culinary fields.
Knowledge of local activities and attractions appropriate for clientele.

Holiday Inn Jacksonville E 295 Baymeadows

Jacksonville hotel with conference facilities

With close proximity to Jacksonville, Florida attractions including EverBank Stadium and the Jacksonville Zoo, the Holiday Inn Jacksonville E 295 Baymeadows is the ideal place to stay during your visit! Perfectly located on the East Loop of I-295 and Baymeadows Road, our Jacksonville hotel offers spacious guest rooms featuring great amenities as in-room microwave and refrigerator, free wired and wireless Internet access and a separate work area.

Enjoy the convenience of our on-site lounge Burgers & Brews, serving breakfast and dinner or gather with friends for a drink at our Bar offering local beer, wine, and crafted drinks. Keep up your fitness routine in our 24-hour Fitness Center or bask in the Florida sun in our outdoor pool and patio. Take a stroll in Downtown Jacksonville or spend the day shopping at nearby St. Johns Town Center and The Avenues shopping mall. The business traveler will appreciate our 24-hour Business Center as well as the easy commute to the Mayo Clinic and University of North Florida.

Our hotel hosts the largest conference and banquet space in the Jacksonville Baymeadows area. The City Grand Event Center offers a 4,000 sq. ft. meeting facility making it the ideal event venue for your next corporate meeting or social function.

Let our hotel in Jacksonville make you feel at home each time and every time.