Join our amazing banquet and property team at El Chorro - Arizona's most iconic dining destination for restaurant and banquets! We are looking to add a Host/Hostess that is true team player to support our efforts of creating memorable experiences for our guests.

Compensación: Desde 18,00 $ por hora más consejos

Perks: Company Wide Hotel Discounts / / 401k + Company Match/ EAP and more!

Summary of Position:

The Host/Hostess is responsible for a genuine greeting and escorting guests to tables in the restaurant while maintaining a detail oriented, enthusiastic representation and efficient “running” of the El Chorro dining operation. This includes consistent awareness of the podium, as well as activity in the cocktail lounge area of the bar and patio.

With tips compensation can be $20.00 to $26.00 an hour.

Essential Functions:

Meet and greet guests as they arrive to the restaurant, offer choice of seating, and escort them to their table.
Be aware and assist in conducting daily “roll calls” or pre-shift meeting to share current promotions, daily specials, guest comments, daily events, and pertinent memos and happenings.
Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant.
Answer phones in a friendly and courteous manner.
Other functions as assigned by management to include, but not limited to, carrying coffee and/or tea pots throughout restaurant, refilling guests' cups, cleaning windows, clean menus, check on guests in the bar and patio areas, etc.

Qualifications:

Education: High School Diploma preferred.

Certificates or Licenses: Maricopa County Food Service Worker card, CPR/First Aid certification preferred

Experience: Restaurant/guest service experience preferred

Knowledge, Skills, and Abilities:

• Knowledge of general restaurant operations to include appropriate staffing levels, service equipment, and guest relations

• Ability to memorize and recite menu items, as well as share the "story" of El Chorro, engaging with guests and associates

• Ability to effectively resolve guest complaints and concerns in a friendly, positive manner.

• Ability to memorize and perform Marc & Rose Hospitality and El Chorro purpose, pillars and service essentials.

Personal Characteristics:

• Behaves ethically and honestly

• Communicates effectively: Speaks and listens and engages in a clear, thorough, and timely manner, effectively reading and writing, using the English language (preferred)

• Professional Appearance: Exhibits an appearance appropriate for a luxury destination (Specific grooming standards are available for review)

Working Conditions:

Attendance as scheduled is a critical element in all positions at El Chorro.

El Chorro’s leaders and associates believe each guest (internal and external) should be treated with respect, kindness, and professionalism. We believe that “Making Space for Genuine Hospitality” is our purpose, enticing our guests to return again and again. To be successful at El Chorro, associates must embrace our Purpose, Pillars and 21 Service Essentials. This includes being hands on and heartfelt, sincere and focused, collaborate and curious, and conscientious, possessing and demonstrating a high level of care and attention to internal and external guests. Our forward-thinking, fun, friendly, engaging and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property and company.

El Chorro Lodge

Rich tradition, culinary excellence, and unparalleled romance come together at El Chorro to create an experience that is purely Paradise Valley.

Cozily nestled between Scottsdale and Phoenix, Paradise Valley’s historic El Chorro offers an authentic Arizona dining experience. Generations of Valley residents and visitors have travelled to this serene setting at the base of the stunning Camelback and Mummy mountains. With its breathtaking views and unmatchable Arizona charm, El Chorro is an excellent setting for any occasion — be it a relaxed brunch, romantic dinner, or the wedding of your dreams.

About the Company

Family-owned and family-built, Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based sensuality and playful improvisation. Born of an irreverent spirit and a passion for hard work, our collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes – and it doesn’t come to life without the human heart.

Our passionate team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human. But it is also a calling — a creative and professional pursuit that requires curiosity, care, and grit. Because the heartbeat of genuine hospitality is always, first and foremost, you.

El Chorro provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, El Chorro complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

M/F/D/V