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Front Office Supervisor
(Guest Services)
Front Desk Supervisors are responsible for providing a five-star welcome and departure experience to each guest, as wellas,serving as ambassadors throughout the guest’s stay. To make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Supervisors are also responsible for settling guest accounts upon check-out, resolving guest issues, and completing special requests. They work closely with all hoteldepartmentsespecially our Concierge, Bell/Door and Ideal Services teams.
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In Room Dining Server
(Food & Beverage)
Responsible forproviding and maintaininghighqualityservice standards and providing unique, memorable experiences for our gueststhrough In-Room Dining Service, including telephone order taking, food deliveries and set up.
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Host Greeter
(Food & Beverage)
Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs. The Host comprehends the restaurant operation and seats our guests with a friendly demeanor keeping their expectations and the needs of the operation in mind.
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Houseperson
(Housekeeping)
This position ensures that assigned public space and guest room floors are kept fully stocked and clean while maintaining Omni standards and exceeding our guest expectations.
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Dishwasher
(Chefs/Kitchen)
This team member is responsible for maintaining a high standard of cleanliness and sanitation in the kitchen.
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Barback
(Food & Beverage)
The Barback is responsible for delivering excellence in guest service by supporting servers in providing personalized service, anticipating, and delivering guests’ needs. The Barback comprehends the cocktail/beverage menus, anticipating the needs of the bartenders to ensure all products and supplies are present.
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Turndown Attendant
(Housekeeping)
This team memberis responsible formaking lasting impressions on our guests by ensuring theguest’sroom is clean, attractive, and always welcoming. Our Turndown Attendants provide extra touches to our guest’s rooms suitable for our discriminating guests: he or she will offer ice and other amenities such as extra towels and pillows, turn-down the bed, freshen-up/clean the room, turn on the television and music to a soothing and relaxing channel, draw the curtains close and more.
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Housekeeping Room Attendant
(Housekeeping)
To ensure that assigned Associate Housing areas kept clean and maintained to meet the expectations of the Omni Hotels and Resorts Standards.
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Junior Sous Chef
(Catering/Banquet)
Provide high quality standards and procedures in preparing/serving all banquet food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (intermediate) or Cook 3 (entry level) positions.
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Director of Restaurants and Outlets
(Food & Beverage)
To ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. To provide senior level guidance, and support to the hotel’s Food and Beverage Outlets.
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Utility Cleaner
(Chefs/Kitchen)
To ensure that assigned housekeeping areas are kept clean and fullystocked at all times. This role also services assigned public areas and Associate areas to meet the expectations of the Omni Standards.
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Bellperson
(Guest Services)
TheBellpersonis responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs.
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Server
(Food & Beverage)
The server will wait on tables promptly,courteously,andserveour guests withgenuinecare.
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Cook 2
(Chefs/Kitchen)
Toprepare and cook all menu items according to Omni specificationsand standardsand work in conjunction with all line cooks to ensure the safe and clean function of the kitchen.
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Front Desk Agent
(Guest Services)
This team member will be responsible for providing a five-star welcome and departure experience to each guest, as wellas,serving as ambassadors throughout the guest’s stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area, and offering our full range of upscale resort amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hoteldepartmentsespecially our Concierge, Bell-Door and Ideal Services teams.
hcareers.com/omni-charlotte-hotel/jobs
