Holiday Inn Express hotels operate with fewer colleagues than some of our other brands, so you’ll need to be smart and enjoy multitasking. For example, you could be checking-in a guest in the morning, and find yourself helping the same guest later on in setting up a meeting room.
Opportunities to interact with guests are often limited to check-in, breakfast and check-out, so you’ll need to be the sort of person that can quickly create a positive and friendly impression.