Jobs at Wincome Hospitality

• Cook 3- Seasonal (Chefs/Kitchen)

  Join Our Culinary Team as a Dynamic Cook 3 - Exciting Opportunity Awaits!

  OVERVIEW: The Cook 3 is responsible for the daily mis en place of his or her station, adhering to recipe cards and ensuring the standards of quality are being met. Must be proficient in all cooking techniques. Must prepare for all banquet events as needed and execute in a timely fashion if in the banquet kitchen. If in an outlet must follow all recipe cards to ensure quality and consistency.

• Rooms Controller (Rooms Division)

  Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

• Front Service Attendant (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for greeting guests, parking and retrieving guest vehicles in a prompt yet safe manner and escorting guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and orientate the guests on room features (e.g., use of room key, ice and vending areas, in-room safe, valet laundry services, and other features of the room). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

• Room Attendant / Housekeeping (Housekeeping)

  As a room attendant you will assist in cleaning guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.

• PBX Agent (Guest Services)

  PBX Operator is responsible for guest request log for proper identifying each and every call.  Recording each call doing call around to all the comp set in the area, the PBX training of all personal.  TTY special needs training and Set up for all PBX agents helping reservation department when needed. Refilling the copy machine as well as keeping the area in the back clean and neat. Assisting the front office which including Front Desk as needed to ensure all guests are helped in a timely manner. To have adequate communication with the bell and concierge departments via phone and walkie-talkie, to ensure guests are assisted and satisfied. Assisting the staff in the back-office administrations, which includes: sales, marketing and revenue; with tasks or assistance with new or in-house guests concerns. 

• Night Auditor (Guest Services)

  Own the Overnight: Night Auditor for Luxury Hotel Finance & Guest Service

  The Night Auditor is responsible for completing the hotel's overnight financial and operational audit while providing polished, attentive guest service. The position's primary focus is reconciling outlet checks and revenue activity, validating supporting documentation, completing daily audit workbooks, researching discrepancies and producing accurate reports for hotel leadership and Finance. The Night Auditor also supports Front Desk operations, processes the property's end-of-day cycle, assists guests during the overnight shift and helps maintain a safe, secure and luxury-focused environment.

• Corporate Marketing Manager (Sales & Marketing)

  Shape the Story, Drive the Stay: Corporate Marketing Manager

  Communications is a strategic function, integral to the marketing discipline, and encompasses the actions taken to influence external guests, internal guests, owners, the company and community-at-large. Communications, publicity, ecommerce, social media, promotion and civic involvement are all means to accomplish the goal of building business. Communications activities and budget must be integrated into the hotel’s overall sales and marketing plan and must parallel with the primary revenue objectives of the hotel. While usually qualitative as opposed to quantitative, every marketing action should strive to impact the hotel’s revenue objectives and be directed towards a specific goal.

• Barista (Food & Beverage)

  At Blossom we create a unique guest experience that is centered around wellness and lifestyle. Therefore, we cater to our customer’s needs by providing a welcoming space where they can casually dine, grab an elevated to go meal, and shop for unique gifts and apparel. As a Blossom Attendant & Cashier working at the Westin Anaheim Resort, you will be responsible for exceeding guests’ expectations. You will provide our guests with friendly, prompt and attentive service that is tailored to the customer’s preference and the Westin service standard. The Blossom Attendant & Cashier partners with all team members from the front of house to the back of house to create a hospitable and cohesive environment for customers and associates alike. The Blossom Attendant & Cashier is a hands-on customer facing and back of house role. You create exceptional customer experiences and build enduring relationships both internally and externally. Your role is vital, as you are typically the first person to interact with all guests. You are responsible for driving retail sales, possessing brand knowledge of all retail products and menu items, efficiently and effectively check out guests and handle all guests needs. Additionally you will clean tables and surface areas between guests, re-fill food supplies: coffee station, napkin dispenser, etc. You will also assist with unpacking, steaming, prepping and processing all retail items. You must possess brand knowledge of all retail products and menu items, efficiently and effectively check out guests and handle all guests needs. You will enthusiastically and equally assists with all retail shop and front of house café needs.  

• Pastry Cook III (Chefs/Kitchen)

  The Pastry cook is responsible for all dessert preparation in the pastry kitchen which may include, desserts, baked goods, cakes, cookies, ice cream, chocolates etc. The Pastry Cook is responsible for desserts needed for banquets, special events and all restaurants. 

• Benefits Manager (Human Resources)

  Now Hiring: Benefits Manager Orange County, California Luxury Hospitality | 4-Diamond Property

  We are a distinguished hospitality company known for exceptional guest experience and a culture that values excellence, innovation, and integrity.  As a leader in the luxury hospitality space, we believe our people are our most asset.

• Preventive Maintenance Engineer (Engineering/Maintenance)

  OVERVIEW:  The Preventive Maintenance Technician is primarily responsible for performing scheduled preventive maintenance for the rooms and suites which consists of inspections, minor corrections and work order initiation. Key responsibilities include keeping all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel and completing maintenance work orders from all departments on a timely basis by following hotel’s standard operating procedures. Basic knowledge in plumbing, electrical, carpentry & painting required.

• Sales Manager (Sales & Marketing)

  Build Relationships. Create Opportunities. Drive Success. Bring your passion for sales and hospitality to Avenue of the Arts Costa Mesa, where you’ll connect clients with memorable experiences while helping grow business at our award-winning luxury hotel.

  As our Sales Manager, you’ll play an important role in driving business and building lasting relationships for Avenue of the Arts Costa Mesa, the city’s only AAA Four-Diamond hotel and a recognized Condé Nast Traveler’s Choice property. Part of Marriott’s Tribute Portfolio, our eclectic, music-inspired luxury hotel sits in the heart of Orange County, directly across from Segerstrom Center for the Arts and just 2.5 miles from SNA Airport. We’re looking for an engaging, motivated sales professional who is excited to represent a property that is anything but ordinary—combining captivating design, first-class hospitality, and memorable guest experiences. You’ll work closely with our Sales and Catering team and hotel leadership to build client relationships, uncover new business opportunities, drive revenue, and showcase what makes Avenue of the Arts an exceptional destination for meetings, events, and group business.

• Service Express Agent (Guest Services)

  Be the Voice of Exceptional Hospitality as a Service Express Agent

  Responsible for telephone switchboard station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, room service orders and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g. Bellperson, Housekeeping, Engineering, Room Service, Valet), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager.

• Senior Catering Manager (Sales & Marketing)

  Bring your passion for sales, events, and hospitality to Avenue of the Arts Costa Mesa, where you’ll build lasting client relationships, create memorable experiences, and drive catering and banquet business at our award-winning luxury hotel.

  Located in the heart of Costa Mesa’s vibrant arts and entertainment district, Avenue of the Arts Costa Mesa is an award-winning luxury hotel and part of Marriott’s Tribute Portfolio, offering a distinctive, music-inspired setting for meetings, celebrations, and unforgettable events. As a Senior Catering Manager, you’ll have the opportunity to showcase our unique event spaces and elevated food and beverage experiences while developing meaningful client relationships and growing catering and banquet business. We’re looking for an experienced hospitality sales professional who thrives on prospecting, building partnerships, closing business, and bringing each client’s vision to life—from the first conversation through a successful event.

• Corporate Revenue Manager (Revenue Management)

  Drive Hotel Revenue Growth as a Corporate Revenue Manager

  We are a distinguished hospitality company known for exceptional guest experience and a culture that values excellence, innovation, and integrity. As a leader in the luxury hospitality space, we believe our people are our most asset.

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