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Stewarding Manager
(Chefs/Kitchen)
Provide hands-on leadership and direction to the stewarding team, ensuring consistent execution of daily operations with professionalism and efficiency.
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Digital & E-Commerce Strategy Manager
(Sales & Marketing)
The Manager, Digital & E-Commerce Strategy is responsible for advancing The Plaza’s digital presence and e-commerce performance through thoughtful strategy, refined execution, and data-driven decision making. This role oversees the hotel’s digital ecosystem—including brand websites, e-commerce platforms, online distribution channels, and paid media—ensuring an intuitive, elegant, and conversion-focused guest journey that reflects The Plaza’s commitment to timeless luxury and service excellence.
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Front Office Manager
(Guest Services)
Reporting to the Assistant Director, Front Office responsibilities and essential job functions include but are not limited to the following:
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Assistant Director of Housekeeping
(Housekeeping)
The Assistant Director, Housekeeping’s main responsibility is to reinforce the standards of the hotel and to ensure the cleanliness of the guestrooms, the public areas and the back of the house.
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Palm Court Guest Experience Agent
(Guest Services)
The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality.
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Food and Beverage Manager
(Food & Beverage)
The Food and Beverage Manager is responsible to administer the successful planning, organization, and coordination of all food and beverage activities, while providing exceptional 5-diamond service. Adherence to established policies, standards and procedures are required at all times in order to achieve high levels of customer satisfaction, quality service, compliance with corporate policies and procedures and local regulations while meeting/exceeding financial goals. The Food and Beverage Manager will lead a service team of colleagues to a common goal for the guest, colleague, owner and brand awareness.
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IT Director
(Technology/IT)
All your information will be kept confidential according to EEO guidelines.
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Senior Manager - Palm Court
(Food & Beverage)
At Fairmont Hotels & Resorts, exceptional service and flavors are the hallmarks of every dining experience. We invite you to develop your leadership strengths as a Senior Food & Beverage Manager in the Palm Court– and let your passion for guest service drive consistent guest satisfaction, an engaged team and outstanding operating results.
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Housekeeping Manager
(Housekeeping)
Provide direction and support to Room Attendants and Housemen, ensuring the Housekeeping Department is run in a smooth efficient manner. The Housekeeping Manager is responsible to oversee the day-to-day operation of the housekeeping department in order to maintain the standards of service and cleanliness.
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Senior Food and Beverage Manager
(Food & Beverage)
At Fairmont Hotels & Resorts, exceptional service and flavors are the hallmarks of every dining experience. We invite you to develop your leadership strengths as a Senior Food & Beverage Manager of The Champagne Bar – and let your passion for guest service drive consistent guest satisfaction, an engaged team and outstanding operating results.
hcareers.com/the-plaza-new-york/jobs
