Jobs at Shaner Hotel Group

• Front Desk Agent (Guest Services)

  ResponsibilitiesProvide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications

• Event Manager (Meetings/Events)

  •    Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.•    Helps ensure compliance with and completion of all daily operational procedures by the Sales department.•    Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures.•    Monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel.•    Meet group coordinator/host(ess) prior to function, make introduction and ensure that all arrangements are agreeable.•    Coordinate group's requests for additions/changes to scheduled arrangements and in accordance with departmental standards.•    Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.•    Foster and promote a cooperative working climate, maximizing productivity and employee morale.•    Meet with clients to work out the details of their functions.  Escort clients through the property and highlight features of facility as well as available services.ResponsibilitiesThe Event Manager is responsible for all details regarding all conventions in house, while servicing and being available to the clients while on the property. This position requires a high level of positive attitude with a strong belief in service; Responsible for the management of all aspects of the Convention Services department in accordance with hotel standards; Coordinates and details client’s functions and maintains budgeted revenues through successful completion of clients functions; Directs, implements and maintains a management philosophy which serves as a guide to Convention Services staff. 

• Guest Room Attendant (Housekeeping)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Handle guest complaints ensuring guest satisfaction.  Maintains standards of quality and cleanliness throughout daily assignments.  Observes all house and safety rules, housekeeping room procedures, and security procedures.  Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.  Returns and restocks cart at end of shift.  Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned.

• Guest Room Attendant (Housekeeping)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Handle guest complaints ensuring guest satisfaction.  Maintains standards of quality and cleanliness throughout daily assignments.  Observes all house and safety rules, housekeeping room procedures, and security procedures.  Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.  Returns and restocks cart at end of shift.  Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned.

• Front Desk Agent (Guest Services)

  ResponsibilitiesProvide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications

• Executive Housekeeper (Housekeeping)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction.  Hire, train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts.  Adjust schedules throughout the week to meet the business demands. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas.  Manages all aspects of employee performance to ensure productivity and a quality work environment. Maintains Housekeeping Department’s annual budget. Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned.

• Bistro Restaurant Attendant (Food & Beverage)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.  Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.  Other duties as assigned.

• Housekeeping Supervisor (Housekeeping)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. Handle guest complaints ensuring guest satisfaction.  Train and develop team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas.  Performs housekeeping, laundry, and houseperson functions whenever necessary. Other duties as assigned.

• Front Desk Agent (Guest Services)

  ResponsibilitiesProvide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications

• Task Force Operations Manager (General Manager)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Ensures compliance with and completion of all daily operational procedures of Shaner and/or franchise. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.  Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.  Responsible for responding and handling guest related issues pertaining to the department.  Ensures communication with above-property leadership, General Manager, all other Department Managers, Supervisors and Staff.  Assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned.

• Front Desk Agent (Guest Services)

  ResponsibilitiesProvide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications

• Housekeeper (Housekeeping)

  Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.  We partner with the top Hospitality Brands including independent locations as well.  We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management.  You can find out more by visiting our website, www.shanercorp.com!  

• Night Auditor (Guest Services)

  At the Moxy, our front desk isn't just for check-ins - it's the beating heart of the guest experience.  Are you the kind of person who can mix a cocktail and balance the books - without breaking a sweat?  Moxy is looking for a high-energy, detail-savvy Night Auditor who doubles as a Bartender.  You'll keep the vibe alive after hours, serve up drinks with style, and make sure our nightly reports are on point.  If you're sharp, social and love working when others sleep, let's talk!What We're Looking For

• Guest Room Attendant (Housekeeping)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Handle guest complaints ensuring guest satisfaction.  Maintains standards of quality and cleanliness throughout daily assignments.  Observes all house and safety rules, housekeeping room procedures, and security procedures.  Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.  Returns and restocks cart at end of shift.  Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned.

• Dishwasher - Blue Waters (Chefs/Kitchen)

  Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely.  Use correct cleaning chemicals for designated items, according to OSHA regulations and hotel requirements.

hcareers.com/shaner-hotel-group/jobs