-
Rooms Controller
(Rooms Division)
The responsibility of the Rooms Controller is to ensure proper maintenance of room inventory through “pre-blocking the house” and honoring special requests whenever possible. This individual will be required to assist as a Front Desk Agent when needed.
-
Kitchen Supervisor
(Chefs/Kitchen)
The Kitchen Supervisor will assist in the overall operation of the culinary team and will be responsible for the culinary operation in the absence of the Executive Chef and/or Sous Chefs. Partnering with F&B management, this individual is responsible for executing orders, and ensuring a quality experience for hotel guests.
-
F&B Supervisor
(Food & Beverage)
This team member will partner with management to ensure proper training and supervision of all restaurant staff. Delivering not only excellent service according to Omni standards but also true hospitality and WOW moments.
-
Server - Westham Porch & Tavern
(Food & Beverage)
The server will wait on tables promptly, courteously and to serve our guests with a genuine care.
-
Loss Prevention Officer
(Security)
The Overnight Loss Prevention Officer ensures the safety and tranquil stay of hotel guests and employees, to enforce the policies and procedures of the hotel and to record in writing any assigned task. Prepare incident and accident reports accurately and in the format specified by the Director of Loss Prevention.
-
Banquet Server
(Catering/Banquet)
Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs. The Banquet Server comprehends the food and beverage menus and serves food and drinks to our guests directly.
-
Front Desk Agent
(Guest Services)
This team member will be responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area, and offering our full range of upscale resort amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.
-
Steward
(Chefs/Kitchen)
This team member is responsible for maintaining a high standard of cleanliness and sanitation in the kitchen.
-
Room Attendant
(Housekeeping)
The Guest Room Attendant position is responsible for maintaining a high standard of cleanliness in each guest room. Room Attendants refresh rooms for guests who are continuing their stay, as well as thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.
-
Laundry Attendant
(Housekeeping)
Laundry Attendants play an integral role in exceeding guest expectations and creating guest loyalty. This position ensures that all linens are processed in a timely manner meeting the standards of Omni Hotels & Resorts.
-
Host / Greeter - Westham Tavern
(Food & Beverage)
Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs. The Host comprehends the restaurant operation and seats our guests with a friendly demeanor keeping their expectations and the needs of the operation in mind.
-
Production Cook
(Chefs/Kitchen)
Responsible for all prep and production for the banquet culinary operation, in accordance with hotel standards. The Cook comprehends the food and beverage menus and cooks all food to high quality and presentation standards.
-
Bellperson
(Guest Services)
The Bellperson is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs.
-
Lobby Attendant
(Housekeeping)
To service and maintain the cleanliness of all public areas including public an associate restrooms, lobbies and executive offices in accordance with Omni Standards.
-
Assistant Banquet Manager
(Catering/Banquet)
The Assistant Banquets Manager is responsible for ensuring proper set up and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintain service standards. This is a leadership role responsible for training of associates to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures.
hcareers.com/omni-richmond/jobs
