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General Manager
(General Manager)
This position functions as the primary, strategic business leader of the Omni Rancho Las Palmas Resort & Spa, responsible for all aspects of the operation, including guest and associate satisfaction, club operations, human resources, financial performance, sales, and revenue generation intended to deliver a return on investment to ownership.
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Rooms Front Office / Director of Front Office
(Guest Services)
The Director of Front Office will oversee the Front Desk, Concierge and Ideal Services teams. This individual will ensure maximum Front Office operating efficiency by effectively balancing the needs of our guests, owners and associates.
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Front Desk Agent
(Guest Services)
This team member will be responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area, and offering our full range of upscale resort amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.
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Club General Manager
(Food & Beverage)
As the strategic business leader, the Manager will orchestrate all facets of the club operations, enhancing our esteemed membership experience. This pivotal role demands a blend of strategic oversight and operational agility, ensuring outstanding financial performance, member satisfaction, and team development. The ideal candidate will be a catalyst for excellence, driving operational success and fostering an inspiring team culture.
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Rooms Housekeeping / Room Attendant
(Housekeeping)
The Guest Room Attendant position is responsible for maintaining a high standard of cleanliness in each guest room. Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.
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Events Concierge
(Meetings/Events)
In this role, you will be the key liaison between event planners and hotel operations, ensuring smooth communication and seamless event execution.
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Housekeeping Houseperson
(Housekeeping)
This position ensures that assigned public space and guest room floors are kept fully stocked and clean while maintaining Omni standards and exceeding our guest expectations.
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