The Massage Therapist is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures.
To ensure proper training and supervision of all Laundry personnel and to deliver prompt, courteous, cost effective service that complies with Omni standards.
This team member will ensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards and the accurate completion of the night audit process. Additionally, they will be responsible for handling guest issues and forwarding along as needed. Working the overnight shift, this person will serve as the Manager on Duty at times.
The Spa Utility Cleaner role is dedicated to providing quality service that exceeds guest's expectations. The Utility Cleaner works to create guests for life, by proactively embracing service standards, adhering to safety regulations and gaining the knowledge to assist guests with any and all needs.
Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs. The Server comprehends the food and beverage menus and serves food and drinks to our guests directly.
To create an atmosphere throughout the resort of engaging hospitality and abilities to transport guests to their desired location in a timely and safe manner.
The Omni Care Internship Program is a hands on training opportunity for someone to learn various aspects of the hotel business. This position is a “utility player” who will rotate throughout various departments and positions based upon business need. Omni Care Interns are provided an internship opportunity that will result in acceptance into our LID (Leader in Development) program at the end of the season based upon performance.
The Stewarding Supervisor role is to supervise the day-to-day operation of the department for a given shift. The Stewarding Supervisor is responsible for the control and distribution of operating equipment, maintenance of cleaning and sanitation standards, supervision of all utility, pot washer, dishwasher, and worker assignment tasks.
The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards. The candidate will inspect the cleaning and servicing of all rooms as well as log any repairs or discrepancies of guest rooms. The candidate will also ensure that all guest room attendants have appropriate linens and supplies.
Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs. The Server comprehends the food and beverage menus and serves food and drinks to our guests directly.