Jobs at Omni Charlotte Hotel

• Dishwasher (Chefs/Kitchen)

  This team member is responsible for maintaining a high standard of cleanliness and sanitation in the kitchen. 

• Host Greeter (Food & Beverage)

  Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs. The Host comprehends the restaurant operation and seats our guests with a friendly demeanor keeping their expectations and the needs of the operation in mind.

• Director of Restaurants and Outlets (Food & Beverage)

  To ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. To provide senior level guidance, and support to the hotel’s Food and Beverage Outlets.

• Turndown Attendant (Housekeeping)

  This team memberis responsible formaking lasting impressions on our guests by ensuring theguest’sroom is clean, attractive, and always welcoming. Our Turndown Attendants provide extra touches to our guest’s rooms suitable for our discriminating guests: he or she will offer ice and other amenities such as extra towels and pillows, turn-down the bed, freshen-up/clean the room, turn on the television and music to a soothing and relaxing channel, draw the curtains close and more.

• Housekeeping Room Attendant (Housekeeping)

  To ensure that assigned Associate Housing areas kept clean and maintained to meet the expectations of the Omni Hotels and Resorts Standards.

• Bartender (Bartender/Mixologist)

  The bartender will provide efficient friendly customer service and to maintain a clean professional appearance. He/She will ensure guests are satisfied in a prompt, timely manner.

• Catering & Convention Services Coordinator (Catering/Banquet)

  The Catering and Convention Services Coordinator provides administrative support to the Catering and Convention Services Departments. The Coordinator will help to ensure that each client, or prospective client, is given professional, accurate and timely information.

• Bellperson (Guest Services)

  TheBellpersonis responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs.

• Food and Beverage | Leader in Development (Food & Beverage)

  The Food and Beverage Leader-in-Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue.  The Food and Beverage LID will spend 40 hours each week working within the department and 10 hours completing Learning Commitments throughout the training property.  Learning Commitments are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division.  Each commitment will provide resources and evaluation criteria.

• Cook 2 (Chefs/Kitchen)

  Toprepare and cook all menu items according to Omni specificationsand standardsand work in conjunction with all line cooks to ensure the safe and clean function of the kitchen.

• Front Desk Agent (Guest Services)

  This team member will be responsible for providing a five-star welcome and departure experience to each guest, as wellas,serving as ambassadors throughout the guest’s stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area, and offering our full range of upscale resort amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hoteldepartmentsespecially our Concierge, Bell-Door and Ideal Services teams.

• Server (Food & Beverage)

  The server will wait on tables promptly,courteously,andserveour guests withgenuinecare.

• Front Office Supervisor (Guest Services)

  Front Desk Supervisors are responsible for providing a five-star welcome and departure experience to each guest, as wellas,serving as ambassadors throughout the guest’s stay. To make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Supervisors are also responsible for settling guest accounts upon check-out, resolving guest issues, and completing special requests. They work closely with all hoteldepartmentsespecially our Concierge, Bell/Door and Ideal Services teams.

• Housekeeping Supervisor (Housekeeping)

  The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards. The candidate will inspect the cleaning and servicing of all rooms as well aslogany repairs or discrepancies of guest rooms. The candidate will also ensure that all guest room attendants haveappropriate linensand supplies.

• Class 2 Engineer (Engineering/Maintenance)

  To ensure a safe, efficient, well-maintained hotel environment.

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