The ideal candidate will be socially conscious, culturally competent, with an interest in building community. The Director of Rooms will guide the Front Office, Engineering and Housekeeping Leadership teams and is responsible to leading these departments towards providing exceptional service to every guest while simultaneously maximizing hotel profitability. This position is responsible for managing the short and long-term planning of all rooms departments and for overseeing the day-to-day operations of the rooms departments and related areas. Furthermore, the Director of Rooms will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards.
As the Front Desk Manager, you will be the face of Eaton DC, responsible for overseeing the daily operations of the front desk and ensuring a smooth, efficient, and welcoming experience for our guests and visitors. You will lead a team of front desk staff, handle guest inquiries and concerns, and ensure that all operations comply with company policies and standards. This position reports to the Director of Front Office.
The Group Sales Manager is responsible for generating group business for the hotel by developing relationships with new and existing clients. This role focuses on achieving revenue goals through proactive sales efforts, contract negotiations, and exceptional customer service while working closely with internal departments to ensure successful event execution.