Valet AttendantEmbassy Suites - Ft. WorthFort Worth, TX
A property of: Dimension Development CompanyPosted 3 days ago

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Job Description

This is the job description for VALET PARKING ATTENDANT.

Job Title: Valet Parking Attendant
Department: Guests Services
Company: Dimension Development
Reports To: Guest Services / Front Office Manager
Supervises: N/A

Job Purpose: A Valet Parking Attendant is responsible for transporting guest vehicles in a prompt and courteous manner to and from the parking structure using safe driving practices.

Job Responsibilities:
1. Operates vehicle using safe driving practices to ensure safe delivery of vehicle to and from the parking garage.
2. Tickets vehicle, writing guest name, room number, car license, make/model, amount of charge and length of stay on ticket. Follow established procedures for car control, including but not limited to maintaining neat, accurate logs of keys and completing required valet parking log sheets and reports. Retrieves information on guest vehicles and claim checks using Valet desk computer system as needed.
3. Greets and thanks guests in proper English, using a clear, pleasant voice. Respond to inquiries with accurate information regarding directions to local attractions, car rentals, meeting rooms, etc., according to individual needs. Assists guests with taxi services, wheelchair requests, parking options, etc.
4. Promptly answers Valet phone using positive and clear English communication. Verbally arranges and confirms parking valet requests from guests and makes appropriate arrangements for bell desk services. Responds accurately to general inquiries regarding hotel services and attractions.
5. Assists Door Attendant in opening car doors and unloading/loading of luggage to ensure the smooth flow of traffic in the valet area, issuing claims checks and tagging bags as needed.
6. Assists guests with check-in procedures.
7. Other duties as assigned.
Job Skills:
1. Ability to speak another language in addition to English is preferred.
2. Ability to communicate effectively verbally and in writing English sufficient to ascertain and document appropriate information.
3. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger.
J
ob Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
Education Any combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Experience No prior experience required. Prior driver, hospitality, Bell Person or Door Person experience preferred.
Licenses/Certifications Valid Class III Driver's license and good Driver's Abstract required. Provide evidence of insurability. CPR certification and/or First Aid training preferred.

Job Requirements

 

Job Details

Entry level
Full-time

About this location

class:
Luxury
room Count:
101-250
location Type:
Urban

Values

Customer Service
Excellence
Growth
Passion
Performance
Quality
Teamwork

Perks

Dental Benefits
Disability Insurance
Health Insurance Benefits
Hotel Discounts
Life Insurance
Paid Holidays
Paid Sick Days
Paid Time Off
Pet Insurance
Tuition Reimbursement
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Embassy Suites - Ft. Worth
Embassy Suites - Ft. Worthshow more
Address600 Commerce Street, Ft. Worth, TX, 76102 View map
Property typeHotel 
classLuxury 
room Count101-250 
location TypeUrban 

People (3)

Samuel CuevaVICE PRESIDENT OF HUMAN RESOURCESSamuel is responsible for the HR policies, procedures, benefits, compensation, and training, as well as serving as a consultant to our General Managers and hotel HR staff in all matters related to human resources. Samuel brings more than twenty five years of Human Resources experience in both hotel and corporate level positions with Hilton Hotels, Gaylord Entertainment, John Q. Hammons Hotels and Interstate Hotels & Resorts.
Tim HortonCOO – CHIEF OPERATING OFFICERTim has been a member of the Dimension team since 1992 when he joined our company as an Assistant General at one of our full service hotels in the Shreveport area. From there Tim has distinguished himself in all areas of hotel operations and advanced from General Manager to Area Manager to Regional Director. Most recently he served as Vice President of Operations for the Central Region and advanced to Chief Operating Officer in May 2013. Reporting to Tim are the regional vice presidents of operations and the head of sales & marketing. Tim is a graduate of the University of Alabama.
Sam J. FriedmanFOUNDER & CEOIn 1958, Sam Friedman obtained a B.S. degree from Louisiana State University. He went on to graduate from the LSU Law School in 1961. He also served in the U.S. Army and was honorably discharged as a Captain in 1963. In 1973, Sam Friedman who was then a practicing attorney in Natchitoches, LA, left his practice to develop and operate hotels. Since that time Sam has developed or participated in the development of more than 40 hotels and has acquired ownership and/or management of an additional 25 hotels over his development career. Mr. Friedman formed Dimension Development Company in 1988 to develop extended stay hotels and has since grown his company to where today Dimension owns and/or manages 51 hotels in 13 states with hotels being Hilton, Marriott and IHG hotel brands. Sam has served as President of the International Association of Holiday Inns and continues to serve as the longstanding Chairman of the Homewood Suites Franchise Advisory Board. Mr. Friedman is the Principal Managing Partner and Asset Manager for The Roosevelt, A Waldorf Astoria Hotel in New Orleans. Dimension redeveloped this hotel at a budgeted cost of 150 million dollars from the former Fairmont Hotel New Orleans following the significant damage that closed the hotel after the impact of Hurricane Katrina. Dimension also recently completed a major renovation of the Inter Continental Hotel also in New Orleans. Formerly Mr. Friedman served as Chairman of the Louisiana State University Board of Supervisors and currently is a member of both the LSU Alumni Board and the LSU Foundation. Sam has played significant roles in the development of Holiday Inn, Residence Inn and Homewood Suites as franchised hotel brands. Sam resides in Natchitoches, LA, with his spouse Edwina Friedman.

Culture (1)

Reputation of SuccessDimension has earned a reputation of success by sticking with a few, basic principles: Be affiliated with great brands! Recruit and retain great people! Continuously improve! We've built a winning tradition by: Selecting winning development sites and capitalizing on well-timed acquisitions; Working with a winning combination of leading lenders, architects, contractors, and vendor-partners; Maintaining a geographically diversified portfolio of superior hotel product concepts.
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This property is managed by
Dimension Development Company