Shuttle DriverStreamsong ResortBowling Green, FL
A property of: KemperSports
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Job Description

Essential Duties and Responsibilities:

Guest Service

  • Must be able to communicate by telephone, two-way radio and in person in a courteous, friendly and professional manner with all guests, location staff and co-workers
  • Acknowledges and greets while maintaining a professional and friendly demeanor
  • Use guest last name at all times when appropriate
  • Maintains accuracy and composure while under pressure
  • Appropriately uses salutation of the day and welcome to property
  • Shuttles guests to appropriate places 
  • Must be able to learn and remember pick-up and destination points
  • Knowledge of all property outlets, meeting rooms, amenities as well as main attractions in the area, parking rates, etc 
  • Protects guest confidentiality in accordance with HIPPA requirements
  • Maintains the security of client financial and identifying information
  • May not provide “lift” services or assistance to any hotel or hospital guest; only offer a hand for assistance
  • Must be able to assist patrons with entering and exiting the vehicle. 

Systems and Standards

  • Completes all tasks in a timely manner as instructed by manager
  • Follows all appearance standards as set forth by Streamsong
  • Follows all attendance standards as set forth by Streamsong
  • Executes all terms and conditions as set forth in Streamsong’s employee handbook 
  • Responsible for ensuring inside and outside of vehicle are properly cleaned and fueled on an ongoing basis
  • Keeps interior of vehicle neat and orderly
  • Accurately completes the driver’s trip sheet/ vehicle movement log book for each shift with information including name, vehicle, number of passengers, pick-up and drop-off times, mileage, destinations, etc.
  • Completes pre-inspection of vehicle check list daily

Safety and Risk Management

  • May operate a vehicle that seats up to 18 people, including driver
  • Must be able to safely and efficiently operate the designated passenger vehicle
  • Reports all accidents and incidents observed on shift to manager immediately
  • Uses only equipment trained to use and operates all equipment in a safe manner 
  • Inspects exterior and interior of vehicle at beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lights, air-conditioning or heating, warning lamps, mirror adjustment, properly inflated tires, windshield wipers, vehicle damage, etc. prior to moving vehicle
  • Monitors vehicle condition and records malfunctioning items or damage and submits to manager
  • Must notify management in writing immediately of any mechanical problem or damage of any kind to vehicle. 
  • Must notify management in writing immediately of medical conditions that may affect the ability to safely operate assigned vehicle.

Job Requirements

  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems 
  • Clean Driving Record
  • Must pass the driving test

Job Details

Entry level
Full-time

About this location

class:
Upscale
room Count:
101-250
location Type:
Resort

Perks

401(K) Matching
Company Discounts
Dental Benefits
Disability Insurance
Flexible Spending Account (FSA)
Free Daily Meals
Golf Discounts
Health Insurance Benefits
Life Insurance
Paid Time Off
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Streamsong Resort
Streamsong Resortshow more
Address1000 Streamsong Dr, Streamsong, FL, 33834 View map
Property typeHotel 
classUpscale 
room Count101-250 
location TypeResort 
Company Logo
This property is managed by
KemperSports