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Become Part of the Marshall Team……
Marshall Hotels & Resorts, is a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
First and foremost, we are all here to assist our guests. Everything else is secondary. If you don’t see our associates assisting a guest, you’re bound to watch them assisting someone who is…….Mike Marshall, President & CEO
You can expect to experience strong and supportive leadership, transparent and effective management of our human resources, employee engagement, a collaborative and supportive culture and a strong track record in staff retention, learning, professional development and growth across the whole organization.
Marshall Hotels and Resorts has taken ownership and management of the Bel-Aire Hotel and Conference Center Lake Erie. Formerly the Ramada.
The Senior Sales Manager is primarily responsible for handling customer inquiries and lead requests for groups. The incumbent will work with customers to align customer preferences with hotel needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty. This position will also ensure that business is turned over properly and in a timely fashion for quality service delivery. The incumbent is responsible for driving customer loyalty by delivering service excellence throughout each customer experience. This Senior Sales Manager will process business correspondence and create contracts and other related booking documentation as required. This position requires excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning. Dependent on the size of the property, the position may also provide day to day supervision to Sales associates.
The Senior Sales Manager has overall responsibility for transacting group customer inquiries and lead requests and achieving revenue and booking goals for their team. Overall, the position is accountable for the following:
The ideal candidate will possess the following:
|Address||South Division Street, Salisbury, MD, 21804 View map|