Sales Manager DoubleTree by Hilton Hotel AnnapolisDoubletree AnnapolisAnnapolis, MD
A property of: Spire Hospitality, LLC
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Job Description

The DoubleTree Annapolis is seeking a disciplined, responsible and customer service driven Sales Manager to join their team!

Job Overview: Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals (room night, average rate, room rental) are achieved or exceeded.

Responsibilities and Duties:
* Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
* Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.
* Travel locally to conduct outside calls, promote the hotel and review competition reader boards to develop leads.
* Travel out of town to solicit business in feeder cities.
* Prepare information for, meet with, and entertain clients as deemed appropriate to generate potential business from that account.
* Represent hotel at trade shows as specified by Corporate trade show attendance guide. Set up exhibits involving bending, stooping, lifting and reading overhead.
* Assist the supportive staff with the maintenance of sales files.
* Participate in the sales/catering department reader board program.
* Other duties as assigned: such as ordering amenities for meeting planners or VIP's.
* Performs other related duties as assigned.

Job Requirements

Specific Job Knowledge and Skills:
* Knowledge of a hotel structure and how all departments interact.
* Basic mathematical and calculator skills to prepare cost proposals.
* Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.
* Ability to move throughout the hotel to conduct site inspections.
* Ability to listen, speak and write to ascertain and respond to client needs.

Other Expectations:
* Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
* Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays.
* All employees must maintain a neat, clean and well-groomed appearance (specific standards available).

* Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.
* Complies with health and safety rules, regulations and procedures to maintain a safe environment.

Physical Demands:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:

Education:
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge of skills and abilities.

Experience:
At least two years of supervisory sales and/or catering experience preferred.

Grooming:
All employees must maintain a neat, clean and well-groomed appearance (specific standards available).

Other:
Additional language ability preferred.

Job Details

Mid level
Full-time

About this location

class:
Midscale
room Count:
51-100
location Type:
Urban

Values

Community
Customer Service
Diversity
Hospitality
Leadership
Passion
Teamwork

Perks

401(K)
Dental Benefits
Disability Insurance
Family Medical Leave
Flexible Spending Account (FSA)
Health Insurance Benefits
Hotel Discounts
Job Training
Legal Consultations
Life Insurance
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Doubletree Annapolis
Cozy base near the US Naval Academy: We’re off US-50 with a free
shuttle to anywhere within five miles, including shops at Westfield
Annapolis, the restaurants around Annapolis Towne Centreshow more
show more
Address210 Holiday Court, Annapolis, MD, 21401 View map
Property typeHotel 
classMidscale 
room Count51-100 
location TypeUrban 

People (5)

Barbara DoucetVP of Human ResourcesBarbara Doucet joined Spire Hospitality as our VP of Human Resources. Barbara spent the last 11 ½ years at Omni, starting at the hotel level before being promoted to regional and corporate positions, culminating to her current role as VP of HR supporting well over 50 upscale full-service hotels and corporate. Barbara and her team will continue to have an intense focus on team member support, culture, recruiting, retention and employee development and will work closely with the hotel teams to support our future growth.
Bill DeforrestVice ChairmanBill DeForrest’s hotel experience began with entry-level associate positions then moved to general manager, regional director of operations, vice president of hospitality management and vice president of sales and marketing. He joined Lane Hospitality, now Spire Hospitality, as senior vice president of development in 1996 and was promoted to President & CEO in 2000. After more than 20 years leading what is today Spire Hospitality, DeForrest serves as the Vice Chairman of the company. Under Bill’s leadership, Spire Hospitality established itself as one of the leading and most respected hotel management companies, and Bill continues to be involved in its growth in the Vice Chairman role. DeForrest earned an MBA from the University of Denver and has served on numerous boards, state hotel associations, industry leadership groups and charitable foundations, including The Summit Foundation, Utah Hotel & Lodging Association and local resort association boards. He currently serves on IHG Owners Association board of directors and was previously chairman of the association. DeForrest led more than 6,000 members of IHG Owners Association as global chairman in 2011.
Bill KeatingExecutive Vice President & Chief Financial Officer30+ years of experience in strategic planning, finance, real estate development and operations. Responsible for the development of office, residential, retail and mixed-use projects. Prior to Spire Hospitality, Keating worked extensively in acquisition activities for Lane Industries and its subsidiaries, overseeing more than 25 acquisitions in the hospitality, radio broadcasting and security service industries.
Dawna ComeauxSenior Vice President25+ years in the hospitality industry, representing all major hotel brands, including 260 hotels across 45 states with more than 8,000 employees Prior to joining Spire Hospitality, Comeaux led the sales, revenue management and operation teams of one of the largest third-party hospitality management companies, Pillar Hotels and Resorts Previously, Comeaux held the Senior Vice President of Sales and Senior Vice President of Operations role for Archon Hospitality and was an Area Director of Operations for Prism Hotels
Chris RussellChief Executive OfficerIndustry veteran overseeing a diverse portfolio of assets from Marriott, Hilton, IHG and independent hotels. Previously led Archon Hospitality, the in-house hotel management company for a Goldman Sachs subsidiary. Archon sold in 2011 and the business was rebranded Pillar Hotels & Resorts where Russell remained President/CEO managing over $2 billion of assets consisting of 260 hotels in 45 states with 8,000 employees. Pillar Hotels & Resorts sold to Aimbridge Hospitality in 2016 and subsequently joined Spire in 2018.

Culture (6)

We love having fun!
Celebrating Success
People • Purpose • Passion
National Wear Red Day in honor of Women's Heart Health
We love to give back to our communities: A Bed for Every ChildThe hotel partnered with A Bed for Every Child to build and donate beds for children without. We were thrilled to be able to participate in this very worthy cause.
We celebrate people. We celebrate culture.Join the family at Spire and experience the difference. Happy #nationaluglysweaterday from our holiday heaven to yours.
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Spire Hospitality, LLC