Sales ManagerResidence Inn by Marriott Long Island East EndRiverhead, NY
A property of: Marshall Hotels & Resorts
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Job Description


Become Part of the Marshall Team……

Marshall Hotels & Resorts is a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority. 

First and foremost, we are all here to assist our guests. Everything else is secondary. If you don’t see our associates assisting a guest, you’re bound to watch them assisting someone who is…….Mike Marshall, President & CEO 

You can expect to experience strong and supportive leadership, transparent and effective management of our human resources, employee engagement, a collaborative and supportive culture and a strong track record in staff retention, learning, professional development, and growth across the whole organization.

We are currently seeking a highly motivated and experienced hospitality professional to join our team as a Sales Manager at the Residence Inn by Marriott Long Island East End who can help lead our property to sustainable success.

The Sales Manager is responsible for growing overall revenue and profitability, while maximizing customer satisfaction from pre-event planning through post-event phases of service. Solicit new and repeat business through a proactive sales approach that incorporates consultative selling skills. Cultivate and maintain relationships with key hotel personnel to enhance the overall business relationship with hotel.


  • Solicit and secure business for hotel through a proactive, consultative sales approach and utilize Hotel’s sales process
  • Utilize current software systems, marketing tools and standard documents
  • Implement and update hotel marketing tools as needed
  • Write and utilize a quarterly sales action plan
  • Cultivate and maintain relationships with key hotel personnel and meet client needs through attending client meetings, creating and maintaining organized show files and responding to client concerns, questions and problems
  • Assist with reporting as necessary on a weekly/monthly basis
  • Provide operational support during shows, driving sales programs with team members and conduct training as needed
  • Ability to work in a position that has a high volume of accounts and occasional quick turnaround time

In addition to a great work environment, our talented teams enjoy:

  • Competitive compensation
  • Bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday and sick
  • Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, AFLAC plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
  • Commuter Benefit options (in select locations)
  • Employee Assistance Program (EAP)
  • Room discounts at all Marshall-managed hotel locations

A History of Excellence

Who We Are

Founded in 1980 by industry icon Charles Marshall, Marshall Hotels & Resorts (MH&R) is a full-service hotel management company that specializes in all property segments, from roadside, independent hotels to four-star, beachfront resorts, throughout the United States. MH&R’s typical hotels average 100 to 500 rooms in urban, business, suburban and resort locations. In addition to a variety of non-branded hotels, MH&R works with virtually all major hotel franchise companies, including Hilton Hotels & Resorts, Marriott International, InterContinental Hotel Group, Hyatt Hotels Corp., Radisson, Choice Hotels, Best Western Hotels & Resorts and Wyndham Hotels & Resorts. 

Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. Please visit our website to view current openings at or for future consideration, email your resume to

Job Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 2+ years of prior hotel sales experience required – Marriott experience preferred
  • Knowledge of hospitality industry and sales processes
  • Ability to read and decipher financial reports and records
  • Complete required Brand Sales Training
  • Strong written and verbal communication skills
  • Highly organized with strong time management
  • Ability to travel as needed
  • Basic computer skills: Excel, Word, Outlook  
  • Ability to work nights, weekends and holidays as needed
  • The ability to lift up to 30 pounds 
  • All other duties as assigned 

Job Details

Mid level
Bonus Plan

About this location

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location Type:


Customer Service
Personal Growth
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Residence Inn by Marriott Long Island East End
Residence Inn by Marriott Long Island East Endshow more
Address2012 Old Country Road, Riverhead, NY, 11901 View map
Property typeHotel 
room Count51-100 
location TypeUrban 

People (3)

Andres OrozcoGeneral Manager“My experience with MHR has been very rewarding. I believe this company believes in giving opportunities of growth to its members and supports them through the process. In an industry with such a high turnover rate, it is refreshing to be part of a management company that likes to develop its members to further their careers.”
Michael P. MarshallPresident & CEO“Since the beginning in 1980 we have operated as a family company and we truly care about the well-being of our employees. Without the great staff we have had to work with over the years we would not have been able to grow as we have. That growth offers opportunities for advancement and we wish to promote from within as often as possible. We value all of those who continue to work with us and welcome new members to our hotel family.”
Patty WeistDirector of Sales, DoubleTree by Hilton Hotel, Binghamton, NYDOS of the Year 2018 FULL SERVICE “I have worked as the Director of Sales under the management of Marshall Hotels and Resorts for the last 3 years. Marshall has granted me the opportunity to attain and surpass both my personal and professional goals. Under the direction of Marshall, I have been able to lead my team with confidence, enthusiasm and determination for today and the future.”

Culture (11)

American Hotel & Lodging Educational FoundationTo help people build careers, improve their lives, and strengthen the lodging industry through tools, resources and education.
We are a proud supporter of Women Supporting WomenTo provide awareness, education and support to all those affected by breast cancer.
Atlantic General HospitalA non-profit community-centered hospital serving the lower eastern shore.
Eva's VillageBreaking the cycle of poverty and addiction through community recovery and support services.
Junior Achievement of the Eastern ShoreVolunteers helping to prepare today's students for a bright future by fostering life skills.
Maggie's MissionA 100% volunteer organization dedicated to saving dogs, cats and horses and finding them forever homes.
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This property is managed by
Marshall Hotels & Resorts