Restaurant ManagerThe Francis Marion Hotel Charleston, SC
A property of: Packwood Management
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Job Description


In a city renowned for its food culture, the Swamp Fox Restaurant stands out with Southern dishes such as our award-winning Shrimp and Grits, the Original Charleston She Crab Soup, and our noteworthy Fried Green Tomatoes. The Swamp Fox Restaurant is located within the Francis Marion Hotel, Charleston's premier landmark hotel. The Swamp Fox Restaurant is open for breakfast, lunch, and dinner with room service available daily.

The Swamp Fox Restaurant has an immediate opportunity for a full time Restaurant Manager. The Restaurant Manager will plan and manage the restaurant, room service, and lounge in order to achieve customer satisfaction, quality service, compliance with corporate policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Responsibilities Include:

1. Manage the staff in the restaurant, room service and lounge in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication within the department. 

2. Manage the operations of the restaurant, room service and lounge to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure am optimal level of service, quality and hospitality are provided to the guest(s). 

3. Forecast, implement, monitor, control and report on the restaurant (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. 

4. Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. 

5. Create, recommend and implement promotions, displays, food presentations and ideas to capture more in house guests and a larger share of the local market. 

6. Monitor and control the maintenance/sanitation of the restaurant to protect the assets, comply with regulations and ensure quality service. 

This job is eligible for the comprehensive hotel benefit package including medical, dental, vision, life insurance, 401k, PTO, free employee meals.

Apply online or send your resume directly to

Job Requirements


This job requires 2 years prior restaurant management experience with a fine dining restaurant.

A Hospitality degree is a plus.

English speaking and writing skills required.

Requires thorough knowledge of the restaurant/hotel industry.

Strong supervisory/ management communication skills are required. 

Requires ability to resolve conflict when necessary and ensure a great guest experience and value. 

Requires a flexible work schedule to include days, nights, weekends and holidays.

Must be able to stand for the majority of the shift.

This job involves walking, bending, and lifting.

Job Details

Mid level
Salary ($60k - $70k)


401(K) Matching
Dental Benefits
Disability Insurance
Free Daily Meals
Health Insurance Benefits
Life Insurance
Paid Holidays
Paid Sick Days
Paid Time Off
Vision Benefits
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The Francis Marion Hotel
Built in 1924 as the Grande Dame of the Carolinas and named for
Revolutionary War hero Francis Marion, the restored Francis Marion
Hotel remains Charleston's premier landmark hotel. Rising show more
show more
Address387 King St, Charleston, SC, 29403 View map
Property typeOther 
Company Logo
This property is managed by
Packwood Management