Restaurant Host/HostessHilton Nashville DowntownNashville, TN
A property of: Fontainebleau Development
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Job Description

Position Overview: Greet and escort guests to tables in the restaurant, in a friendly manner, maintaining a courteous and efficient operation of the dining room and ensuring guest satisfaction. Cash/credit handling as needed.  

  

Essential Job Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu, maintaining standards of service 
  • Read,  maintain and make daily entries in the log book to coordinate communication between shifts and management 
  • Maintain proper set-up of dining room 
  • Receive records and make any necessary arrangements for reservations and special functions in the restaurant 
  • Close out guest checks as needed, using a POS system
  • Other duties and responsibilities as assigned
  • The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
  • Maintain a safe work environment for co-workers and a safe hotel for guests 

Job Requirements

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to communicate, verbally, effectively with guests and co-workers; respond to guest requests.
  • Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials. 
  • Basic  knowledge of food and beverage preparations, service standards, guest relations and etiquette. 
  • Basic knowledge of service of various alcoholic beverages. 
  • Basic knowledge of the appropriate table settings and service-ware.

 

Physical requirements of the position and work environment:

· Must be able to walk, climb stairs

· Must be able to bend, stoop, crouch 

· Must use hands to reach, grasp, handle, pull and push

· Must have good near and far vision

· Must be able to hear, talk, smell

· Must be able to lift & carry up to 30 pounds

· Must be able to stand and walk for up to 5 hours and a total of 7 hours in an 8 hour shift.

· Duties may be performed indoors or outdoors. Noise level moderate.


Hilton Nashville Downtown Additional Property Specific Functions:

  • Must complete brand required training

Job Details

Mid level
Full-time

About this location

class:
Luxury
room Count:
251-500
location Type:
Urban

Values

Family
Integrity
Quality
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Hilton Nashville Downtown
Stay in the heart of ‘Music City’ at Hilton Nashville Downtown. You’ll be
treated to true Southern hospitality and premier accommodations. Dine
in style at our four on-site restaurants. You’ll relish our centrshow more
show more
Address121 4th Avenue South, Nashville, TN, 37201 View map
Property typeHotel 
classLuxury 
room Count251-500 
location TypeUrban 

People (1)

JEFFREY SOFFERChairman and Chief Executive OfficerJeffrey Soffer is the Chairman and Chief Executive Officer of Fontainebleau Development, one of the country’s premier real estate development groups that specializes in large-scale lifestyle developments within the hospitality, retail, residential, and commercial sectors. One of the country’s most highly regarded real estate developers, Jeffrey Soffer has been dedicated to Fontainebleau Development’s growth for more than 25 years. His vision and influence can be seen in the development of numerous award-winning projects in South Florida and abroad Soffer has evolved Fontainebleau Development from a regional leader into one of the most creative and dynamic organizations in real estate today. Soffer led the $1 billion expansion and renovation of the company’s landmark Fontainebleau Miami Beach, transforming the iconic resort into one of the country’s most sought-after beachfront playgrounds. Famed for architect Morris Lapidus’ emblematic curvilinear façade and whimsical interior elements, the 1,504-room resort now includes two new luxury all-suite towers; 12 restaurants and lounges; a 40,000-square-foot spa; and a dramatic oceanfront poolscape. In addition to Fontainebleau Miami Beach, the company’s portfolio includes JW Marriott Turnberry Resort & Spa, a 300-acre, AAA Four Diamond Mediterranean-style luxury retreat, and the Four-Diamond Hilton Nashville Downtown. Soffer also has created numerous South Florida residential landmarks, including Turnberry Ocean Colony, Porto Vita, Fontainebleau II and Fontainebleau III, Turnberry Village and more; brought his company’s “mansions in the sky” concept to Las Vegas, creating the first high-rise condominium community overlooking The Strip; partnered with MGM Mirage to build The Residences at MGM Grand, which includes three sold-out and completed 40-story towers on the Las Vegas casino-hotel property; and expanded the company into suburban Washington D.C. and The Bahamas with successful high-rise developments.
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Fontainebleau Development