Resort Front Desk RepresentativeThe Springs Resort & SpaPagosa Springs, CO
A property of: Presidian Hotels
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Job Description


The Springs Resort & Spa is now hiring hospitality-minded Front Desk Representatives!

It’s a powerful feeling, to belong. It’s finishing each other’s thoughts. Laughing at the same jokes. It’s that moment you feel truly and completely yourself. It’s working with people who treat you like family. At the Springs Resort & Spa Hotel we know that when you feel at home, you’ll make our guests feel at home. If this sounds like the place for you, join us. The Springs Resort & Spa, located at 165 Hot Springs Blvd, Pagosa Springs, CO 81147 is currently hiring for a Guest Service Representative.

Resort Front Desk Representative Starting Wages:

  • Must have a flexible schedule, including working weekends and holidays, and be able to work day and night.

Resort Front Desk Representative Full Time Benefits:

  • Medical, Prescription, and Vision Insurance
  • Dental Insurance
  • 401K
  • Vacation
  • Holiday Pay
  • Hotel Room Discounts
  • Free Soaking Privileges for Associate and Immediate Family

Job Requirements

 Resort Front Desk Representative Responsibilities:

  • Responsible for efficient check-in and check-out for all guests at the Resort.
  • Maintains a clear understanding of the Resort and is able to present all information knowledgeably.
  • Works in conjunction with the Concierge staff to assist with booking packages and activities and ensuring that the appointments are accurate.
  • Computes bills, collects payment, authorizes pre-payment, deposits, authorizations, voids authorizations, and does all changes/transfers for all folios on a daily basis.
  • Maintains front lobby and guest bathroom at all times.
  • Closes down each shift by verifying all payments, cash, and transfers/moves are accurate.
  • Ensure that all tasks on the daily task checklist are being completed and initialed.

Job Details

Entry level
Hourly ($14 - $15)

About this location

room Count:
location Type:




Dental Benefits
Health Insurance Benefits
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The Springs Resort & Spa
Nestled in the San Juan Mountains along the banks of the beautiful San
Juan River is the quaint little downtown of Pagosa Springs. At the heart
of this special Southern Colorado mountain community, youshow more
show more
Address165 Hot Springs Boulevard, Pagosa Springs, CO, 81147 View map
Property typeHotel 
room Count51-100 
location TypeResort 

People (1)

Alex AlstonDirector of Human Resources for The Springs Resort and Spa Pagosa Springs, ColoradoI bring over nine years of experience developing teams, surpassing projected goals, and demonstrating innovative problem-solving. My colleagues have noticed my skills in synthesizing personnel, management, and operations decisions to meet requirements and align goals with values and visions. I have a passion for creating engaging training programs and motivating both teams and individuals to optimize their performance potential. My academic qualifications include a Bachelor of Science in Restaurant Hotel Institutional Management from Texas Tech University. I am committed to making continuous improvements in training and development, communication, and process to enable growth.
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This property is managed by
Presidian Hotels