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Laundry AttendantLexington UK Coldstream Embassy Suites by HiltonLexington, KY
A property of: Atrium HospitalityPosted 3 weeks ago

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Job Description

Lexington Embassy Suites

Job Description


Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: All Purpose Manager or Executive Housekeeper

Equipment: Uniform

Primary Purpose:

The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.

Work Performed:

The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments:

• Cleanand maintain hotel guest rooms, publicareasand laundry within the hotelper established protocols, including but not limited to:

• Removal of all used and unused linen/terry from room

• Disinfect all high touch surfaces and unused amenities

• Clean bathrooms

• Clean glass and mirrors, dust and polish furniture and equipment

• Replace burned out light bulbs

• Remake beds with clean linens

• Replenish supplies such as drinking glasses, writing supplies and bathroom supplies

• Empty wastebaskets and transport other trash and waste to disposal areas

• Clean rugs, carpets upholstered furniture anddraperies;

• Ensure usage of approved cleaningchemicals;

• Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaningsupplies;

• Maintain cleanliness and organization in all workareas;

• Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning techniquerequired;

• Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and presslinen;

• Make rounds through the halls each shift to ensure public areas aredisinfected,clean and tidy, taking care to remove or replace anything out oforder;

• Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium laborguidelines;

• May be required to train newly hired associates and support on-going performancedevelopment;

• Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment whenapplicable;

• Observe precautions required to protect hotel and guest property, report damage, theft and found articles tosupervisor;

• Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and

• Any and allother work as required to complete the primary purpose of the position.


Preferred Prior Experience:

Previous hotel housekeeping or other applicable cleaning experience

Prior customer service experience

Preferred Education:

High school diploma or equivalent


Able to lift a minimum of 50lbsoccasionally and 20lbs regularly

Ableto bend and squat repeatedly

Able to walk and stand for duration of scheduled shift


Flexible to work day shifts, early mornings, evenings,nights,weekends and holidays

In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

Job Requirements

See Job Description.

Job Details

Mid level

About this location

room Count:
location Type:


Customer Service


401(K) Matching
Dental Benefits
Dental Benefits
Disability Insurance
Disability Insurance
Family Medical Leave
Flexible Spending Account (FSA)
Flexible Work Schedule
Health Insurance Benefits
Health Insurance Benefits
Hotel Discounts
Life Insurance
Life Insurance
Paid Time Off
Paid Time Off
Uniforms provided
Vision Benefits
Vision Benefits
Wellness Programs
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Lexington UK Coldstream Embassy Suites by Hilton
Embassy Suites Lexington Comfort in the heart of horse country! Our
pet-friendly suites are on the University of Kentucky Coldstream
Research Campus, with easy access to corporate headquartshow more
show more
Address1801 Newtown Pike, Lexington, KY, 40511 View map
Property typeHotel 
room Count101-250 
location TypeUrban 

People (6)

David SmithGeneral ManagerDavid Smith is a graduate of University of Cincinnati. He is currently the General Manager at Embassy Suites Lexington UK Coldstream. David has made a successful career in the hospitality industry. He has held a variety of positions starting as a bellman and promoting all the way to regional vice-president. “My passion for the hotel industry has never waned. Finding roots in Kentucky was a perfect fit for me, as I love to be on the lake and enjoy the lake life. The team in Lexington is second to none and I couldn’t be prouder of all our team members that I have the privilege of working with daily. Join the premier team in Lexington! #EmbassySuites”
Jenna CoeneAssistant General ManagerJenna Coene is a graduate of Hofstra University. She has worked in Food and Beverage for 15 years and transitioned into hotel management in 2017. She is currently the Assistant General Manager at Embassy Suites Lexington UK Coldstream. “Hospitality is my life. I can’t imagine doing anything else. I truly believe we have the best team. We are a family and understand the importance of work/life balance with flexibility and having fun. The training and one on one time with management has helped many associates grow their careers within our four walls but also to transfer to one of Atrium’s many other properties within the US. We have many tenured fulltime associates but also many that worked to put themselves through college. I have made lifelong friends working for Embassy Suites and can't wait to meet you!”
Lorraine CecilHuman Resources/Operations ManagerLorraine Cecil is a graduate of Murray State University. She has more than 20 years in the hospitality industry and started her hospitality career as a Guest Service Representative at the Front Desk. She is currently the Human Resources/Operations Manager at the Embassy Suites Lexington UK Coldstream. “I never dreamed that work could be so much fun! The guests and associates I meet every day make working in the hospitality industry one of the best decisions I’ve ever made. Recruiting and training new associates creates a strong, energetic team that is the best in Lexington! Come be a part of #TeamEmbassy!”
Amy StamperDirector, Sales & EventsAmy Stamper is a cornerstone of the Embassy Suites Lexington. She has been a member of the team since before the hotel even opened. She was instrumental in opening the hotel and selling in the local market to create an exceptional guest experience at Embassy Suites. “I can’t imagine working anywhere else! The team is like family to me and I love working with all our guests. It has been amazing and fun to see all the new and exciting things happening at our hotel over the years. Come be a part of something that is more than just a job….it’s a career!”
Shane McFarlandChief EngineerShane McFarland has lived a hospitality career. He has served in a maintenance role across several brands and found his home in Lexington. He is currently the Chief Engineer at that Embassy Suites Lexington UK Coldstream. “I joined the Embassy Suites team in February of 2021 and have been 100% in since. I love the challenges and triumphs of the Engineering department and love working with this team. I have seen the advancement opportunities for associates here and love that this hotel makes investments in their associates and works to help them further their careers.”
Irene JarmanExecutive HousekeeperIrene Jarman graduated from the University of Tamaulipas in Mexico. She has been in the hospitality industry as a recruiter for over 15 years and has previous housekeeping experience. She joined the Embassy Suites team in April of 2021. She is currently the Executive Housekeeper at Embassy Suites Lexington UK Coldstream. “I love being a part of this team! We are a hardworking, fun loving team that always gives 100%. This hotel has always made me feel like part of their team even in our previous partnership for recruiting. We have a team environment and are always there for each other. Unase al Equipo del hotel Embassy Suites! (Come join the Embassy Team!)”

Culture (8)

Manager's Ugly Christmas Sweater Luncheon
The Kentucky Derby Spirit
Kindness Cart Deliveries
We Are Atrium Hospitality, Come Grow With Us
EducationAs hoteliers, we are lifetime students of providing great customer service and creating memorable experiences. Atrium Hospitality’s commitment to education within the communities where we do business is shaping the lives of those around us every day. From supporting back to school programs, ESL courses or charitable organizations focused on learning, we are proud to help others make their dreams, hopes and goals become a reality through education.
SustainabilityThe hospitality industry has a considerable impact on the environment due to factors such as water consumption and our use of consumable goods and energy. Embracing sustainability is a business imperative for Atrium Hospitality, as it impacts the experience of our guests, our brand image and cost efficiencies. We take our responsibility as environmental stewards very seriously. Our focus on sustainability has a direct and significant correlation to the lives and health of others around the world.
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