Housekeeping Rooms ManagerCourtyard by Marriott Fort Lauderdale East Fort Lauderdale, FL
A property of: Courtyard by Marriott Fort Lauderdale East
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Job Description

Join our Courtyard by Marriott Fort Lauderdale East/Lauderdale-by-the-Sea family! Our hotel offers the perfect balance between relaxation and convenience for guests. The location’s proximity to Fort Lauderdale Executive Airport, Holy Cross Hospital and local businesses appeals to business travelers. Inversely, the hotel provides leisure travelers with easy access to world-class beaches, snorkeling and scuba diving in Lauderdale-By-The-Sea and Pompano Beach.

Courtyard Fort Lauderdale East/Lauderdale-by-the-Sea’s 106 guest rooms includes free Wi-Fi, private balconies and flat screened TVs. The hotel offers on site dinning that serves breakfast and Starbucks® coffee in the morning, as well as dinner and drinks in the evening. The hotel also offer a 24-hour fitness center, outdoor pool and spa.

As a Housekeeping Rooms Manager, you will:

  • Oversee staffing levels to verify that guest service exceeds operational needs.
  • Set up daily housekeeping boards, inspect guestrooms to Marriott standards, and communicate with the Front Desk.
  • Handle guest problems and complaints as necessary.
  • Coach and counsel staff.
  • Ensure staff compliance with policies, procedures, city and state regulations, and Marriott International Courtyard brand      standards.
  • Inventory stock to verify adequate supplies, manage ordering through preferred vendors, oversee operational budgetary      guidelines are met.
  • Ensure employees have proper supplies, equipment, and uniforms.
  • Proactively report and work with Engineering department on guest room maintenance needs.
  • Comply with loss prevention policies and procedures.
  • Attend and proactively participate in multi-department meetings.
  • Contribute to the culture of service excellence.
  • Work with General Manager in managing housekeeping finances and operational budget requirements.
  • Coordinate with General Manager to ensure hotel initiatives are implemented and executed properly.
  • Conduct Human Resource activities to support housekeeping department team members to benefit hotel operations and      employee satisfaction.
  • Participate in the development and implementation of action plans to continually improve guest satisfaction and promote      employee development.

Job Requirements

  •  High school diploma or GED required; Higher education and 1+ years of hotel housekeeping experience preferred.
  • Have a valid driver license in good standing with no prior history of violations.
  • Must be able to work a flexible and varying schedule including working weekends, holidays, AM, PM, or Overnight shifts. On call as needed.
  • Ability to adhere to expectations and standards for friendliness, speed, quality, and efficiency.
  • Willingness and ability to support fellow team members in reaching departmental goals.
  • Ability to work effectively as an independent contributor, and as a part of a collaborative team.
  • Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.
  • Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Must be able to stand, sit, or walk for an extended period.
  • Must be able to communicate effectively with guests and staff in English; ability to communicate in Creole and/or Spanish a plus.

Job Details

Mid level
Full-time

About this location

class:
Economy
room Count:
101-250
location Type:
Urban
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Courtyard by Marriott Fort Lauderdale East
Join our Courtyard by Marriott Fort Lauderdale
East/Lauderdale-by-the-Sea family! Our hotel offers the perfect balance
between relaxation and convenience for guests. The locatioshow more
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Address5001 N Federal Highway, Fort Lauderdale, FL, 33308 View map
Property typeHotel 
classEconomy 
room Count101-250 
location TypeUrban 
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Courtyard by Marriott Fort Lauderdale East